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Health Net Medi-Cal Health Services Department

The Health Net Health Services Department conducts concurrent review of inpatient cases and coordinates care for members under the care management program. Contact the Health Services Department to request prior authorization or assistance with referrals. Participating physician groups (PPGs) may contact the Health Services Department for assistance with member case management. Providers affiliated with a delegated PPG must follow their PPG's instructions for referrals and requests for prior authorization. All participating providers must inform Health Net immediately when investigational or experimental treatment is requested.

Telephone number for status of request: 1-800-421-8578

Fax: 1-800-743-1655

Last Updated: 03/14/2019