Health Net Health Education Department

Health Net's Health Education Department educates members on how to improve their health and emphasizes the importance of preventive screenings, recognizing potential health risks and minimizing existing health problems. The department ensures that education brochures, newsletters, classes and other information are offered in threshold languages and alternative formats. Health Net Cal MediConnect health education programs and services include:

1. Weight Management Program. Members have access to Healthy Habits for Healthy People weight management educational resources which include an educational guide, cookbook and exercise band to help older adults and people living with disabilities eat healthy and stay active. Providers may direct members to call the Health Education Information Line at 1-800-804-6074 (TDD/TTY: 711) to order this program.
2. Healthy Hearts, Healthy Lives program. Members have access to a heart heatlh prevention toolkit (educational booklet and tracking journal) and access to community classes to learn how to maintain a healthy heart. 
3. Health education classes. Members may access health education classes on a variety of health topics such as healthy eating, heart health, blood pressure, fitness, fall prevention, medication adherence, and more. Members can find health education classes near them by calling the Health Education Information Line 1-800-804-6074 (TDD/TTY: 711).
4. Toll-free Health Education Information Line. Members or their caregivers may order health education materials on a wide range of topics such as nutrition, exercise, heart health, fall prevention, diabetes, immunizations, and more. These materials are available in select languages. Providers may direct members to call the Health Education Information Line at
   1-800-804-6074 (TDD/TTY: 711)
5. Member newsletter. Newsletter mailed to members on a regular basis with health information.
6. Provider resources. Physicians may call the Health Net Health Education Department at
   1-800-804-6074 to order health education materials for their sites.

The Health Education Department educates members on how to improve their health and the importance of preventive screenings, recognizing potential health risks and minimizing existing health problems.

The following interventions and resources are available at no cost to CalViva Health Medi-Cal members through self-referral or a referral from their primary care physician (PCP). Members and providers may obtain more information by contacting the toll-free Health Education Information Line at 1-800-804-6074. Members are directed to the appropriate service or resource based on their needs. Telephonic and website-based services are available 24/7. Print educational resources are sent to members within two weeks of request.

• Weight management programs. The Fit Families for Life-Home Edition is a 5-week home-based program to help families learn and set weekly nutrition and physical activity goals to achieve a healthy weight. The Healthy Habits for Healthy People weight management educational resource is tailored for older adults and seniors. Other nutrition and weight control education resources are also available upon request. Fit Families for Life and Healthy Habits for Healthy People classes may be offered in a virtual class format, teaching participants basic nutrition and physical activity information. Classes are offered at no cost to all Health Net members and the community.
• Pregnancy program. The pregnancy program incorporates concepts of case management, care coordination, disease management and health promotion in an effort to teach pregnant members how to have a healthy pregnancy and healthy first year of life for babies. The program also aims to reinforce the appropriate use of medical resources to extend the gestational period and reduce the risks of pregnancy complications, premature delivery, and infant disease. The program can help members find a doctor, set up appointments, find community resources, receive educational resources, and obtain nurse and social worker support. Members may obtain more information about this program by contacting Member Services.
• Tobacco Cessation Program. Health Net has partnered with Kick It California (formerly California Smokers’ Helpline) to provide its tobacco cessation program for Medi-Cal members. The program offers specialized services for teens, pregnant smokers, individuals who chew tobacco and e-cigarette users. The program also offers information on how to help a friend or family member quit tobacco use. Telephonic coaching is available in six languages (English, Spanish, Cantonese, Mandarin, Korean, and Vietnamese), and text programs may be obtained in English or Spanish. Members can learn more by calling Kick It California at 800-300-8086, or online at www.kickitca.org.
• Diabetes Prevention Program. Eligible members ages 18 and older with prediabetes can participate in a year-long evidence-based, lifestyle change program that promotes weight loss through exercise, healthy eating and behavior modification. It is designed to assist Medi-Cal members in preventing or delaying the onset of type 2 diabetes.
• Healthy Hearts, Healthy Lives. Members have access to a heart health prevention toolkit and disease management (educational booklet) to learn how to maintain a healthy heart.
• Digital health education. Teens from age 13 and adults may participate in digital health education campaigns and programs available through the T2X website, text messaging and mobile app. T2X engages members in discussing health topics that are important to them. Interventions guide members in learning how to access credible health education information and encourage members in accessing timely preventive health care services. Health Net also offers myStrength, an evidence-based, self-help resource that is available online or in a mobile app. It offers interactive, personalized modules that empower members to help manage their depression, anxiety, stress, substance use, chronic conditions, pain management, insomnia and many other conditions.
• Health Promotion Incentive Programs. Health Education partners with the Quality Improvement department to offer incentive programs to encourage members to access Healthcare Effectiveness Data and Information Set (HEDIS®) related preventive health care services.
• Health education classes. The Health Education Department partners with community organizations to offer no-cost virtual classes to members and the community. Topics vary by county and are determined by the community’s needs.
• Community Health Fairs. Health Net participates in health fairs and community events to promote health awareness to members and the community. Health Net representatives provide screenings, presentations, and/or health education materials at these events.

The following resources are available to members:

• Health Education Resources - Members or the parents of youth members may order health education materials on a wide range of topics, such as asthma, healthy eating, diabetes, immunizations, baby bottle-induced tooth decay, prenatal care, exercise, and more. These materials are available in several threshold languages.
• Health Education Member Request Form - Members complete this pre-stamped form to request free health education resources in threshold languages available through the department. The form also contains the toll-free Health Education Information Line. Members can also request CalViva Health's health education resources by contacting the toll-free Health Education Information Line or online at www.CalvivaHealth.org. They can also get CalViva Health's print resources at contracted providers and health education classes.
• Health Education Programs and Services Flyer - This flyer contains information on all health education interventions offered to members and information on how to access them.
• Preventive Screening Guidelines - The guidelines are provided to inform members of health screening and immunization schedules for all ages. These are available in all 12 threshold languages. They are mailed to new members and are also available on www.CalvivaHealth.org.
• Member Newsletter - CalViva Health News is mailed to members regularly and covers various health topics and the most up-to-date information on health education interventions.

The following resources are available to providers:

• Pediatric and Adolescent Overweight Assessment and Management Guidelines - Adapted from the Child and Adolescent Obesity Provider Toolkit produced by the California Medical Association (CMA) Foundation, CalViva Health's Pediatric and Adolescent Overweight Management Guidelines (PDF) flip chart gives providers practical, point-of-care guidance on the prevention and treatment of overweight and obesity. Additionally, it outlines new Child Health and Disability Prevention (CHDP) program requirements related to the use of World Health Organization (WHO) growth charts for children under age two.
• Fit Providers for Life - Fit Providers for Life is a worksite wellness program for providers and their staff. CalViva Health recognizes that a healthy provider staff is more motivated, energetic and happy, contributing to a favorable and productive workday. Interested provider offices can request a program toolkit to develop their own worksite wellness activities. All staff will receive a nutrition and physical activity tip sheet and Fit Families for Life DVD.

A number of resources are available via the Internet to help physicians calculate BMI, determine percentiles and obtain additional information and tools regarding obesity in children and adults:

• The Centers for Disease Control and Prevention's (CDC's) National Center for Chronic Disease Prevention and Health Promotion BMI Web page includes a BMI calculator, information on BMI specific for children and teens and links to the CDC's growth charts and training modules.
• The CDC's website provides the downloadable BMI-for-age clinical growth charts.
• The National Heart, Lung, and Blood Institute offers healthy weight assessment tools and health professional resources.
• The online training modules developed by the CDC and the U.S. Health and Human Services Maternal and Child Health Bureau (MCHB) teach how to use and interpret the CDC growth charts.

7625 N. Palm Suite #107
Fresno, CA 93721
1-800-804-6074
Fax: 1-800-628-2704

The Health Net Health Education Department educates members on how to improve their health and the importance of preventive screenings, recognizing potential health risks and minimizing existing health problems.

The following interventions and resources are available at no cost to Health Net Medi-Cal members through self-referral or a referral from their primary care physician (PCP). Members and providers may obtain more information by contacting the toll-free Health Education Information Line at 1-800-804-6074. Members are directed to the appropriate service or resource based on their needs. Telephonic and website-based services are available 24/7. Print educational resources are sent to members within two weeks of request.

• Weight management programs. The Fit Families for Life-Home Edition is a 5-week home-based program to help families learn and set weekly nutrition and physical activity goals to achieve a healthy weight. The Healthy Habits for Healthy People weight management educational resource is tailored for older adults and seniors. Other nutrition and weight control education resources are also available upon request. Fit Families for Life and Healthy Habits for Healthy People classes may be offered in a virtual class format, teaching participants basic nutrition and physical activity information. Classes are offered at no cost to all Health Net members and the community.
• Pregnancy program. The pregnancy program incorporates concepts of case management, care coordination, disease management and health promotion in an effort to teach pregnant members how to have a healthy pregnancy and healthy first year of life for babies. The program also aims to reinforce the appropriate use of medical resources to extend the gestational period and reduce the risks of pregnancy complications, premature delivery, and infant disease. The program can help members find a doctor, set up appointments, find community resources, receive educational resources, and obtain nurse and social worker support. Members may obtain more information about this program by contacting Member Services.
• Tobacco Cessation Program. Health Net has partnered with Kick It California (formerly California Smokers’ Helpline) to provide its tobacco cessation program for Medi-Cal members. The program offers specialized services for teens, pregnant smokers, individuals who chew tobacco and e-cigarette users. The program also offers information on how to help a friend or family member quit tobacco use. Telephonic coaching is available in six languages (English, Spanish, Cantonese, Mandarin, Korean, and Vietnamese), and text programs may be obtained in English or Spanish. Members can learn more by calling Kick It California at 800-300-8086, or online at www.kickitca.org.
• Diabetes Prevention Program. Eligible members ages 18 and older with prediabetes can participate in a year-long evidence-based, lifestyle change program that promotes weight loss through exercise, healthy eating and behavior modification. It is designed to assist Medi-Cal members in preventing or delaying the onset of type 2 diabetes.
• Healthy Hearts, Healthy Lives. Members have access to a heart health prevention toolkit and disease management (educational booklet) to learn how to maintain a healthy heart.
• Digital health education. Teens from age 13 and adults may participate in digital health education campaigns and programs available through the T2X website, text messaging and mobile app. T2X engages members in discussing health topics that are important to them. Interventions guide members in learning how to access credible health education information and encourage members in accessing timely preventive health care services. Health Net also offers myStrength, an evidence-based, self-help resource that is available online or in a mobile app. It offers interactive, personalized modules that empower members to help manage their depression, anxiety, stress, substance use, chronic conditions, pain management, insomnia and many other conditions.
• Health Promotion Incentive Programs. Health Education partners with the Quality Improvement department to offer incentive programs to encourage members to access Healthcare Effectiveness Data and Information Set (HEDIS®) related preventive health care services.
• Health education classes. The Health Education Department partners with community organizations to offer no-cost virtual classes to members and the community. Topics vary by county and are determined by the community’s needs.
• Community Health Fairs. Health Net participates in health fairs and community events to promote health awareness to members and the community. Health Net representatives provide screenings, presentations, and/or health education materials at these events.

The following resources are available to members:

• Health Education Resources - Members or the parents of youth members may order health education materials on a wide range of topics, such as asthma, healthy eating, diabetes, immunizations, baby bottle-induced tooth decay, prenatal care, exercise, and more. These materials are available in several threshold languages.
• Health Education Member Request Form - Members complete this pre-stamped form to request free health education resources in threshold languages available through the department. The form also contains the toll-free Health Education Information Line. Members can also request Health Net's health education resources by contacting the toll-free Health Education Information Line or online at www.healthnet.com/shp. They can also get Health Net's print resources at contracted providers and health education classes.
• Health Education Programs and Services Flyer - This flyer contains information on all health education interventions offered to members and information on how to access them.
• Preventive Screening Guidelines - The guidelines are provided to inform members of health screening and immunization schedules for all ages. These are available in all 12 threshold languages. They are mailed to new members and are also available on www.healthnet.com/shp.
• Member Newsletter - Health Net News is mailed to members regularly and covers various health topics with the most up-to-date information on health education interventions.

The following resources are available to providers:

• Pediatric and Adolescent Overweight Assessment and Management Guidelines - Adapted from the Child and Adolescent Obesity Provider Toolkit produced by the California Medical Association (CMA) Foundation, Health Net's Pediatric and Adolescent Overweight Management Guidelines (PDF) flip chart gives providers practical, point-of-care guidance on the prevention and treatment of overweight and obesity. Additionally, it outlines new Child Health and Disability Prevention (CHDP) program requirements related to the use of World Health Organization (WHO) growth charts for children under age two.
• Body Mass Index Training - Commonly used as a refresher course, Health Net's BMI in-person training provides participants with an in-depth review on calculating height, weight and BMI percentile. A cultural awareness segment is also included to introduce staff to communication practices within diverse populations.
• Fit Providers for Life - Fit Providers for Life is a worksite wellness program for providers and their staff. Health Net recognizes that a healthy provider staff is more motivated, energetic and happy, contributing to a favorable and productive workday. Interested provider offices can request a program toolkit to develop their own worksite wellness activities. All staff will receive a nutrition and physical activity tip sheet and Fit Families for Life DVD.

A number of resources are available via the Internet to help physicians calculate BMI, determine percentiles and obtain additional information and tools regarding obesity in children and adults:

• The Centers for Disease Control and Prevention's (CDC's) National Center for Chronic Disease Prevention and Health Promotion BMI Web page includes a BMI calculator, information on BMI specific for children and teens and links to the CDC's growth charts and training modules.
• The CDC's website provides the downloadable BMI-for-age clinical growth charts.
• The National Heart, Lung, and Blood Institute offers healthy weight assessment tools and health professional resources.
• The online training modules developed by the CDC and the U.S. Health and Human Services Maternal and Child Health Bureau (MCHB) teach how to use and interpret the CDC growth charts.

21281 Burbank Boulevard
Woodland Hills, CA 91367
(800) 804-6074
Fax: (800) 628-2704

The Health Net Health Education Department educates members on how to improve their health and the importance of preventive screenings, recognizing potential health risks and minimizing existing health problems.

The department offers health education brochures, classes, and other services to help members stay healthy.

Health Education programs and services include:

• Toll-free Health Education Information Line. Members or the parents of youth members may order health education materials on a wide range of topics, such as asthma, healthy eating, diabetes, immunizations, baby bottle-induced tooth decay, prenatal care, and exercise. These materials are available in several threshold languages. Direct members to call the Health Education Information Line at 1-800-804-6074.
• California Smokers' Helpline. A free statewide quit smoking service operated by University of California, San Diego's Moores Cancer Center. The helpline offers self-help resources, referrals to local programs, and one-on-one telephone counseling to quit smoking. Helpline services are available in six languages (English, Spanish, Cantonese, Mandarin, Korean, and Vietnamese), and specialized services are available to teens, pregnant smokers and individuals who chew tobacco.
• Fit Families for Life - Be In Charge!^SM Weight Control Programs. Members may access a five-week, home-based nutrition and physical activity program and educational resources. Obese members are eligible to receive telephonic coaching support. Direct members to call the Health Education Information Line at 1-800-804-6074.
• Digital Health Education - Teens from 13 years old and adults may participate in digital health education campaigns and programs available through T2X's website, text messaging and mobile app. T2X interventions guide members in learning how to access credible health education information and seek preventive health care services. myStrength^TM personalized website and mobile application offers clinically-proven mental health resources to help members deal with depression, anxiety, stress, substance use, and pain management.
• Health Education Classes. Members may access health education classes on a variety of health topics, such as diabetes, asthma, healthy eating, oral health, heart health, fitness, and prenatal care. Members can request a schedule of upcoming health education classes by calling 1-800-804-6074.
• Member Incentive Programs - Eligible members may participate in behavioral change activities like health screenings, preventive health visits and health promotion education to receive rewards. Health Net will notify members who are eligible to participate.
• Provider Resources. Physicians may call the Health Net Health Education Department at 1-800-804-6074 to order health education materials.

21281 Burbank Boulevard
Woodland Hills, CA 91367
800-804-6074
Fax: 800-628-2704