Health Net Health Education
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Medi-Cal Counties
Fresno, Kings, Madera
The Health Education System promotes resources and programs to educate members on how to improve their health and the importance of preventive screenings, recognizing potential health risks and minimizing existing health problems.
CalViva Health education programs, services and resources are available at no cost to CalViva Health Medi-Cal members through self-referral or a referral from their primary care physician (PCP). Members and providers may obtain more information by contacting the Member Services at 888-893-1569. Members are directed to the appropriate service or resource based on their needs. Telephonic and website-based services are available 24/7.
7625 N. Palm Suite #107 Fresno, CA 93721 888-893-1569
Amador, Calaveras, Imperial, Inyo, Los Angeles, Mono, Sacramento, San Joaquin, Stanislaus, Tulare and Tuolumne
The Health Net Health Education educate members on how to improve their health and the importance of preventive screenings, recognizing potential health risks and minimizing existing health problems.
Health education programs, services and resources are available at no cost to the Plan's Medi-Cal members through self-referral or a referral from their primary care physician (PCP). Members and providers may obtain more information by contacting Member Services at 800-675-6110. Members are directed to the appropriate service or resource based on their needs. Telephonic and website-based services are available 24/7.
21281 Burbank Boulevard Woodland Hills, CA 91367 800-675-6110
Health Education programs and services include:
- Member Services Line. Members or the parents of youth members may order health education materials on a wide range of topics, such as asthma, healthy eating, diabetes, immunizations, baby bottle-induced tooth decay, prenatal care, and exercise. These materials are available in several threshold languages. Direct members to call their respective Member Services line.
- Tobacco Cessation Program. Kick It California is a no-cost, statewide quit smoking and vaping program for members ages 13 years and older. The program is based on clinical research and proven to help you quit. Kick It California offers:
Telephonic Quit Coaching:
- Customized one-on-one coaching with a quit coach over the phone in six languages (English, Spanish, Cantonese, Mandarin, Korean and Vietnamese).
- Tailored quit plan to member’s unique circumstances.
- Available Monday – Friday 7 a.m. – 9 p.m., Saturday 9 a.m. – 5 p.m.
- To enroll, members may use the online web form, or call directly at 800-300-8086 (English) or 800-600-8191 (Spanish).
- Automated Texting Program:
- Receive helpful tips at critical points during your quit journey. Quit coaches respond to questions within two business days.
- Text “Quit Smoking” or “Quit Vaping” to 66819.
- Texto “Deje de Fumar” o “ No Vepear” al 66819.
- Chat with a Quit Coach
- Kickitca.org/chat
- Alternative option for both members and health care providers.
- Platform allows members quick responses to inquiries such as available services and free nicotine patch evaluation.
- Health care providers may use the chat to find answers to cessation-related questions.
- Available in English only, Monday – Friday, 7 a.m. – 9 p.m., and Saturday 9 a.m. – 5 p.m.
- Mobile App:
- Kick It Quit Smoking/Vaping app designed to help people quit smoking and vaping.
- Features tools such as a personal log of smoking triggers, motivational reminders and links to helpful resources.
- Available for download on the App Store® and Google Play®
- Visit Kick It California for more details
Digital Health Education - members have access to online and digital resources for health education through our Krames Staywell health library – Resource library to help you learn about your health and how to stay healthy.
- Health and Medications – Easy access to more than 4,000 health sheets.
- Wellness and Lifestyle Improvements – We have a set of assessments and tools to help you.
- myStrengthTM website and mobile application offers clinically-proven mental health resources to help members manage depression, anxiety, stress, substance use, and pain management.
- Health Education Classes. Members may access health education classes on a variety of health topics, such as diabetes, asthma, healthy eating, oral health, heart health, fitness, and prenatal care. Members can request a schedule of upcoming health education classes by calling their respective Member Services phone line.
- Member Incentive Programs - Incentive programs for members allow eligible individuals to engage in activities aimed at promoting behavioral change, such as health screenings, preventive health appointments, and health education initiatives, in exchange for rewards. Health Net will notify members who are eligible to participate.
- Provider Resources. Physicians may order health education materials online by using the Health Education Material Order Form.
21281 Burbank Boulevard Woodland Hills, CA 91367