Health Net Prior Authorization Department

The Health Net Medical Management Department accepts prior authorization requests for elective and urgent services by fax. All participating providers must immediately inform Health Net when there is a request for investigational or experimental treatment.


Prior Auth Department Contacts
Lines of Business Contact Numbers Provider Portal Websites
  • Employer group MA HMO
  • Employer group HMO, PPO, EPO
  • Point of Service (POS)

Fax: 800-793-4473
Phone: 800-977-7282

Transplant fax:
  • Medi-Cal (including CalViva Health and Community Health Plan of Imperial Valley)

Fax: 800-743-1655
Phone: 800-421-8578

Transplant fax:
  • Individual MA HMO and Special Needs Plan (SNP) 

Fax: 844-501-5713
Phone: 800-977-7282

Transplant fax:
  • IFP Ambetter HMO
  • IFP Ambetter PPO

Fax: 844-694-9165
Phone: 800-977-7282

Transplant fax:

Mailing Address

Health Net
Attention: Prior Authorization Department
21281 Burbank Blvd.
Woodland Hills, CA 91367