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Health Net – Prior Authorization Department

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Health Net accepts prior authorization requests for elective and urgent services by fax, phone and online. All participating providers must immediately inform Health Net when there is a request for investigational or experimental treatment.

Prior Auth Contacts
Lines of Business
Contact Numbers
Provider Portal Websites
  • IFP Ambetter HMO

Fax: 844-694-9165

Phone: 888-926-2164

Transplant fax: 833-769-1142

  • IFP Ambetter PPO

Fax: 844-694-9165

Phone: 844-463-8188

Transplant fax: 833-769-1142

  • Employer Group HMO, Point of Service (POS), PPO

Fax: 844-694-9165

Phone: 800-641-7761

Transplant fax: 833-769-1142

  • Health Net Medi-Cal
  • CalViva Health
  • Community Health Plan of Imperial Valley

Fax: 800-743-1655

Transplant fax: 833-769-1141

  • Medicare (Individual and Employer Group) and Special Needs Plan (SNP)

Fax: 844-501-5713 Phone: 800-929-9224

Transplant fax: 833-769-1143
  • Medicare Supplement

Fax: 844-501-5713 Phone: 800-641-7761

Transplant fax: 833-769-1143

Mailing Address

Health Net

Attention: Prior Authorization Department
21281 Burbank Blvd.
Woodland Hills, CA 91367

Last Updated: 04/11/2025