Molina Utilization Management Department

The Molina Healthcare Utilization Management Department handles referrals and prior authorization requests, conducts concurrent review on inpatient cases, and coordinates care for members under the case management program, including California Children's Services (CCS).

Outpatient and urgent referral requests:
1-800-526-8196, option3, then option 4

Inpatient referral requests:
1-800-526-8196, option3, then option 4

CCS referral requests:
1-888-562-5442, ext. 126586

Case management referral requests:
1-800-526-8196, ext. 127604
Fax: (562) 499-6105

Outpatient and prior authorization requests:
Fax: 1-800-811-4804

Notification of inpatient admissions:
Fax: 1-866-553-9262

Notification of concurrent review:
Fax: 1-866-553-9263