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Health Net EDI Claims Department

Effective January 1, 2018, for questions on electronic claims or electronic remittance advice for Individual Family Plan (IFP), Medicare Advantage (MA) HMO and MA PPO member claims with dates of service (DOS) on or after January 1, 2018, contact:

Centene EDI Department

1-800-225-2573, extension 6075525

Or by email at:

The following providers can continue to contact Health Net EDI department by telephone at 1-800-977-3568 or by email at

  • Arizona, MA HMO employer group, HMO and/or PPO
  • California, MA HMO employer group, HMO, PPO (including EnhancedCare PPO for small business group), EPO, POS, Medi-Cal (including CalViva Health) and/or Cal MediConnect
  • Oregon, EPO, POS, PPO, CommunityCare, and/or Centene Corporation Employee Self-Insured PPO.
Last Updated: 11/04/2019