Access2Care
Non-emergency standard transportation services are arranged through Access2Care™.
Available 24 hours a day, 7 days a week. For more information, visit the Access2Care website.
Scheduling Non-Emergency Standard Transportation Services Through Access2Care
Providers should refer to the table below and contact Access2Care to arrange for medically necessary or covered transportation services.
Access2Care Transportation Services
TRANSPORTATION NEED | HOURS AND SERVICE REQUIREMENTS |
|---|---|
Standard days and hours of customer service center operation for routine reservations | Monday through Friday, 8 a.m. to 8 p.m. Pacific time (PT) |
Weekend and holiday schedule | Closed Saturday and Sunday Closed on the following national holidays: New Year's Day, Memorial Day, Independence Day (July 4), Labor Day, Thanksgiving, and Christmas |
Routine transportation requests | Requires a 72-hour notification |
Urgent trip and hospital discharge requests | Advance notice is not required and transportation can be scheduled for same day of service. |
Hours of operation for urgent and same-day reservations | Transportation assistance and after-hours hospital discharges is available 24 hours a day, 7 days a week |
Hours of operation for ride assistance and hospital discharges | Transportation assistance and after-hours hospital discharges is available 24 hours a day, 7 days a week |
Toll-free phone numbers | Reservations: 844-515-6876 |