Provider Network Management Department
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The Provider Network Management (PNM) Department is the provider liaison to the health plan's administrative programs, including contracting, claims resolution, and on-site education and training.
HMO, Medicare Advantage HMO, Medicare Supplement, and PPO
If you need additional information, contact the Provider Services Department (HMO, PPO, and Medicare Advantage HMO, and Medicare Supplement) for assistance. The Provider Services Department assists participating providers by obtaining and coordinating information with the PNM Department.
For hospitals and PPGs, if you need further assistance you may contact your regional provider network manager or provider network administrator.
Medi-Cal
If you need additional information, contact the Provider Services Department (Health Net, CalViva Health or Community Health Plan of Imperial Valley) for assistance. The Provider Services Department assists participating providers by obtaining and coordinating information with the PNM Department.
For hospitals and PPGs, if you need further assistance you may contact your regional provider network manager or provider network administrator.