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Health Net Hospital Notification Unit

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Hospitals are required to contact the Health Net Hospital Notification Unit (HNU) within 24 hours of an admission (or one business day when an admission occurs on a weekend or holiday) for a Health Net member via phone, fax or website.

Hospital Notification Unit
LINES OF BUSINESS
FAX NUMBER
PROVIDER PORTAL WEBSITES
  • Employer group Medicare Advantage (MA) HMO
  • Employer group HMO, POS, PPO, (includes EnhancedCare PPO Small Business Group (SBG))
  • Medi-Cal

Fax: 800-676-7969

  • Individual MA HMO and Special Needs Plan (SNP) (does not apply to MA HMO employer groups)

Fax: 844-825-8045

For Individual & Family Plans (IFP) members (Ambetter HMO and Ambetter PPO), hospitals are required to contact the HNU within 24 hours or one business day, via fax or by web, when an admission occurs on a weekend.

IFP Hospital Notification Unit
LINES OF BUSINESS
FAX NUMBER
PROVIDER PORTAL WEBSITE
  • IFP Ambetter HMO
  • IFP Ambetter PPO

Fax: 844-760-8992

Health Net

Attention: Hospital Notification Unit
21281 Burbank Blvd.
Woodland Hills, CA 91367

Post-stabilization authorization request: call 800-995-7890 to provide notification.

Last Updated: 05/05/2025