Health Net Hospital Notification Unit

Hospitals are required to contact the Health Net Hospital Notification Unit (HNU) within 24 hours of an admission (or one business day when an admission occurs on a weekend or holiday) for a Health Net member via phone, fax or website.

Hospital Notification Unit
LINES OF BUSINESS FAX NUMBER PROVIDER PORTAL WEBSITES
  • Employer group Medicare Advantage (MA) HMO
  • Employer group HMO, POS, HSP, PPO, EPO (includes EnhancedCare PPO Small Business Group (SBG))
  • Medi-Cal

Fax: 800-676-7969

Phone: 800-995-7890

provider.healthnetcalifornia.com
  • Individual MA HMO and Special Needs Plan (SNP) (does not apply to MA HMO employer groups)

Fax: 844-825-8045

Phone: 800-995-7890

provider.healthnetcalifornia.com

For Individual & Family Plans (IFP) members (Ambetter HMO and Ambetter PPO), hospitals are required to contact the HNU within 24 hours or one business day, via fax or by telephone, when an admission occurs on a weekend.

IFP Hospital Notification Unit
LINES OF BUSINESS FAX NUMBER PROVIDER PORTAL WEBSITE
  • IFP Ambetter HMO
  • IFP Ambetter PPO

Fax: 844-760-8992

Phone: 800-995-7890

provider.healthnetcalifornia.com

Health Net  
Attention: Hospital Notification Unit 
21281 Burbank Blvd., 5th Floor 
Woodland Hills, CA 91367

Post-stabilization notification preferred method: call 800-995-7890 to provide notification. Alternate method: Submit notification by fax or on the web.

Contact HNU at 800-995-7890 for questions about hospital admissions.