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Health Net Hospital Notification Unit

Hospitals are required to contact the Health Net Hospital Notification Unit (HNU) within 24 hours of an admission or one business day when an admission occurs on a weekend for a Health Net member via fax or by telephone.

Hospital Notification Unit
LINES OF BUSINESS FAX NUMBER PROVIDER PORTAL WEBSITES
  • Employer group Medicare Advantage (MA) HMO
  • Employer group HMO, POS, HSP, PPO, EPO (includes EnhancedCare PPO Small Business Group (SBG))
  • Cal MediConnect
  • Medi-Cal
1-800-676-7969 provider.healthnet.com
  • Individual MA HMO and Special Needs Plan (SNP) (does not apply to MA HMO employer groups)
1-844-825-8045 provider.healthnetcalifornia.com

For Individual Family Plan (IFP) members (CommunityCare HMO, PureCare One EPO, PureCare HSP, EnhancedCare PPO and IFP PPO), hospitals are required to contact the HNU within 24 hours or one business day when an am admission occurs on a weekend via fax or by telephone.

IFP Hospital Notification Unit
LINES OF BUSINESS FAX NUMBER PROVIDER PORTAL WEBSITE
  • IFP CommunityCare HMO
  • IFP PureCare One EPO
  • IFP PureCare HSP
  • IFP EnhancedCare PPO
  • PPO Individual and Family
1-844-760-8992 provider.healthnetcalifornia.com

Health Net Health Care Services Department 
Hospital Notification Unit 
21281 Burbank Blvd., 5th Floor 
Woodland Hills, CA 91367

Contact HNU at 1-800-995-7890 for questions about hospital admissions.

Last Updated: 11/04/2019