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Health Net Hospital Notification Unit

Hospitals are required to contact the Health Net Hospital Notification Unit (HNU) within 24 hours of an admission or one business day when an admission occurs on a weekend for a Health Net member via fax or by telephone.

Hospital Notification Unit
LINES OF BUSINESS FAX NUMBER PROVIDER PORTAL WEBSITES
  • Employer group Medicare Advantage (MA) HMO
  • Employer group HMO, POS, HSP, PPO, EPO (includes EnhancedCare PPO Small Business Group (SBG))
  • Cal MediConnect
  • Medi-Cal
1-800-676-7969 provider.healthnetcalifornia.com
  • Individual MA HMO and Special Needs Plan (SNP) (does not apply to MA HMO employer groups)
1-844-825-8045 provider.healthnetcalifornia.com

For Individual & Family Plans (IFP) members (Ambetter HMO and Ambetter PPO), hospitals are required to contact the HNU within 24 hours or one business day, via fax or by telephone, when an admission occurs on a weekend.

IFP Hospital Notification Unit
LINES OF BUSINESS FAX NUMBER PROVIDER PORTAL WEBSITE
  • IFP Ambetter HMO
  • IFP Ambetter PPO
1-844-760-8992 provider.healthnetcalifornia.com

Health Net Health Care Services Department 
Hospital Notification Unit 
21281 Burbank Blvd., 5th Floor 
Woodland Hills, CA 91367

Contact HNU at 1-800-995-7890 for questions about hospital admissions.

Last Updated: 11/09/2022