Case Management Department

Contact the Case Management Department at:


Fax: 800-745-6955


Fax: 866-581-0540

Case Management for Health Net, CalViva Health or Community Health Plan of Imperial Valley (CHPIV) Medi-Cal members with Adverse Childhood Experiences (ACEs):

If your patient is uncertain about next steps or would like to learn more, please refer them to the Plan’s behavioral health Case Management Department at

  • 866-801-6294 if the member has a Health Net or CHPIV plan.
  • 888-893-1569 if the member has a CalViva Health Medi-Cal plan.