Case Management Department
Contact the Case Management Department at:
Commercial
Email: Case.Management.Referrals@healthnet.com
Fax: 1-800-745-6955
Medi-Cal, CalViva Health and Cal MediConnect
Email: CASHP.ACM.CMA@healthnet.com
Fax: 1-866-581-0540
Case Management for Health Net Medi-Cal members, CalViva Health Medi-Cal members and Cal MediConnect enrollees with Adverse Childhood Experiences (ACEs):
If your patient is uncertain about next steps or would like to learn more, please refer them to the health plan’s behavioral health Case Management Department at
- 1-866-801-6294 if the member has a Health Net plan.
- 1-888-893-1569 if the member has a CalViva Health Medi-Cal plan.