Skip to Main Content

Accessing Claims on the New Health Net Portal

Provider Type

  • Physicians
  • Participating Physician Groups (PPG)
    (does not apply to HSP)
  • Hospitals
  • Ancillary

To obtain step-by-step guidance on how to access the claims and more on Health Net's new provider portal provider.healthnetcalifornia.com, Health Net providers serving Individual Family Plan (IFP) members can download the Accessing Claims on the New Health Net Provider Portal (PDF) booklet. Accessing Claims on the New Health Net Provider Portal offers step-by-step guidance on the following topics.

  • Accessing member claims
  • Submitting professional claims
  • Submitting institutional claims
  • Viewing claims
  • View details of individual claims
  • Correct claims
  • Copy claims
  • Saved claims
  • Submitted claims
  • Batch claims
  • Viewing submitted batch claims
  • Payment history
  • Explanation of payment details
  • Downloading the explanation of payment
  • Claims audit tool
Last Updated: 10/30/2019