Error Notification

Provider Type

  • Participating Physician Groups (PPG)
  • Hospitals
  • Ancillary

Encounter data submitted to Health Net can fail at the file level or the encounter level. If there is a file failure, the submitter is notified by the Capitated Claims/Encounter Department. The file must be corrected and resubmitted.

If the encounter file passes on to encounter level edits, the following reports are produced:

  • Claims/Encounters Control Summary Reports - reports receipt/accept/reject totals for reconciliation.
  • Encounter/Claims Rejection Report - identifies specifics for encounters that failed edits and require correction and resubmission.

Contact the Capitated Claims/Encounter Department if record-specific resubmission cannot be generated.