Member Handbook

The Member Handbook is the document containing statements of the services and benefits to which a Health Net Cal MediConnect member is contractually entitled. The Member Handbook for Cal MediConnect contains comprehensive terms and conditions of Health Net coverage and applies to Health Net Cal MediConnect only. The Member Handbook is available to members on the member portal at, or in hard copy on request. Providers may obtain a copy of the Cal MediConnect Member Handbook by requesting it from the Health Net Provider Services Center. Language used in the Member Handbook is reflective of current laws and regulations and meets disclosure requirements applicable to health plan documents. It is wholly subject to regulatory review and approval prior to use.