Education, Training and Other Resources
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Microlearnings
The microlearnings below are designed to provide a broad overview of the topic. They are offered on demand, and may be accessed via any mobile smart device. Registration may be required. Once you’ve selected a course, select Register Now to proceed with registering. Refer to these video instructions for help with registration and navigating UMU, which is the platform used for the delivery of these microlearnings. Please note, continuing education credits are not available for these courses.
- Antidepressant Medication Management and Antipsychotic Medication Adherence: Optimizing the AMM and SAA HEDIS® Measures
- Cultural Competency Part 1: An Overview of Cultural Humility
- Cultural Competency Part 2: Working with Immigrant and Refugee Populations
- Enhancing Member Experience with Behavioral Health Care Services: Experience of Care and Health Outcomes (ECHO) Survey
- Follow-Up Care After a Hospital or Emergency Department Visit for Mental Illness: Optimizing the FUH and FUM HEDIS® Measures
- Initiation and Engagement, Follow-Up After Emergency Department or High Intensity Care for Substance Use Disorders: Optimizing the IET, FUA, and FUI HEDIS® Measures
- Introduction to Empathy (adapted from Centene Advanced Behavioral Health)
- OARS: A Motivational Interviewing Technique for Active Listening
- Psychotropic Medications (adapted from Centene Advanced Behavioral Health)
- Strategies to Improve Cardiovascular, Diabetes, and Metabolic Monitoring: APM, SSD, SMC, and SMD HEDIS® Measures
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- Guidance on Documentation and Coding for Amputation Status, Prosthetics and Artificial Limbs (PDF)
- Guidance on Documentation and Coding for Angina and Ischemic Heart Disease (PDF)
- Guidance on Documentation and Coding for Anorexia Nervosa and Bulimia Nervosa (PDF)
- Guidance on Documentation and Coding for Aplastic Anemia (PDF)
- Guidance on Documentation and Coding for Atherosclerosis of the Extremities and Gangrene (PDF)
- Guidance on Documentation and Coding for Cleft Lip and Cleft Palate (PDF)
- Guidance on Documentation and Coding for Congenital Metabolic Disorders, Not Elsewhere Classified (PDF)
- Guidance on Documentation and Coding for Drug Induced Psychosis (PDF)
- Guidance on Documentation and Coding for Lipidoses and Glycogenosis (PDF)
- Guidance on Documentation and Coding for Muscular Dystrophy (PDF)
- Guidance on Documentation and Coding for Pancreatitis (PDF)
- Guidance on Documentation and Coding for Prader-Willi, Patau’s, Edward’s and Autosomal Deletion Syndromes (PDF)
- Guidance on Documentation and Coding for Premature Newborns and Hemolytic Disease of Newborns (PDF)
- Guidance on Documentation and Coding for Porphyria, Amyloidosis and Metabolic Syndrome (PDF)