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Provider Manual

The Health Net Medicare Advantage (MA) Operations Manual offers Health Net providers access to important plan benefits, limitations and administration processes to make sure members enrolled in MA plans receive covered services when needed. Health Net's MA HMO plans are underwritten by Health Net of California, Inc. (Health Net) and are regulated by the Centers for Medicare & Medicaid Services (CMS) and the California Department of Managed Health Care (DMHC).

Benefits and policies listed in the MA Operations Manuals apply to all Health Net MA plans unless specified otherwise in the Provider Participation Agreement (PPA), Schedule of Benefits or member's Evidence of Coverage (EOC).

The four providers types - Physicians, Participating Physician Groups (PPGs), Hospitals, and Ancillary - are listed at the top of every page. Refer to the Provider Type listed at the top of the page to see if the content applies to you.

As a Health Net participating provider, you are required to comply with applicable Medicare laws and regulations and Health Net policies and procedures.

The contents of Health Net's operations manuals are in addition to your PPA and its addendums. When the contents of Health Net's operations manuals conflict with the PPA, the PPA takes precedence.

Last Updated: 11/05/2019