Education, Training and Other Resources
Provider Type
- Physicians
- Participating Physician Groups (PPG)
- Hospitals
- Ancillary
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Microlearnings
The microlearnings below are designed to provide a broad overview of the topic. They are offered on demand, and may be accessed via any mobile smart device. Registration may be required. Once you’ve selected a course, select Register Now to proceed with registering. Refer to these video instructions for help with registration and navigating UMU, which is the platform used for the delivery of these microlearnings. Please note, continuing education credits are not available for these courses.
- Antidepressant Medication Management and Antipsychotic Medication Adherence: Optimizing the AMM and SAA HEDIS® Measures
- Cultural Competency Part 1: An Overview of Cultural Humility
- Cultural Competency Part 2: Working with Immigrant and Refugee Populations
- Enhancing Member Experience with Behavioral Health Care Services: Experience of Care and Health Outcomes (ECHO) Survey
- Follow-Up Care After a Hospital or Emergency Department Visit for Mental Illness: Optimizing the FUH and FUM HEDIS® Measures
- Follow-Up for Children Prescribed Medication for ADHD and the Use of Psychosocial Care for Child/Adolescents Prescribed Antipsychotic Medications HEDIS® Measures
- Initiation and Engagement, Follow-Up After Emergency Department or High Intensity Care for Substance Use Disorders: Optimizing the IET, FUA, and FUI HEDIS® Measures
- Introduction to Empathy (adapted from Centene Advanced Behavioral Health)
- OARS: A Motivational Interviewing Technique for Active Listening
- Psychotropic Medications (adapted from Centene Advanced Behavioral Health)
- Strategies to Improve Cardiovascular, Diabetes, and Metabolic Monitoring: APM, SSD, SMC, and SMD HEDIS® Measures
A
- Access Interpretation Services 24/7 at No Cost (PDF)
- Access Interpretation Services 24/7 at No Cost (PDF) (CalViva Health)
- Access Interpretation Services 24/7 at No Cost (PDF) (Community Health Plan of Imperial Valley)
- Access the Electronic Provider Library For Important Information in Real Time (PDF)
- Avoid Processing Delays for Prior Authorization Requests with These Guidelines (PDF)
- Avoid Processing Delays for Prior Authorization Requests with These Guidelines (PDF) (CalViva Health)
- Avoid Processing Delays for Prior Authorization Requests with These Guidelines (PDF) (Community Health Plan of Imperial Valley)
B
- Be Aware of Opioid Potentiator Medications (PDF)
- Be Aware of Opioid Potentiator Medications (PDF) (CalViva Health)
- Be Aware of Opioid Potentiator Mediations (PDF) (Community Health Plan of Imperial Valley)
C
D
E
- Enhanced Care Management and Fee for Service Billing (PDF)
- Enhanced Care Management and Fee for Service Billing (PDF) (CalViva Health)
- Enhanced Care Management and Fee for Service Billing (PDF) (Community Health Plan of Imperial Valley)
- Enhance the Wellbeing of Your Patients: A Guide to Behavioral Health and Wellness Resources (PDF)
- Enhance the Wellbeing of Your Patients: A Guide to Behavioral Health and Wellness Resources (PDF) (CalViva Health)
- Enroll in the UCSF Benioff CAPP Program for Pediatric Psychiatrist Consults within Minutes (PDF) (CalViva Health)
F
- Find CalAIM Resources, Trainings and Tools in One Central Place (PDF)
- Find CalAIM Resources, Trainings and Tools in One Central Place (PDF) (CalViva Health)
- Find CalAIM Resources, Trainings and Tools in One Central Place (PDF) (Community Health Plan of Imperial Valley)
G
H
- Hazel Health Gets a $3 Million Grant to Expand Footprint in California (PDF)
- Help Asthma Patients Remove Triggers in Their Home at No Cost (PDF)
- Help Asthma Patients Remove Triggers in Their Home at No Cost (PDF) (Community Health Plan of Imperial Valley)
- Help Members Learn Where to Get the Care They Need (PDF)
- Help Members Learn Where to Get the Care They Need (PDF) (Community Health Plan of Imperial Valley)
- Help Patients Get the Right Behavioral Health Treatment (PDF)
- Help Patients Get the Right Behavioral Health Treatment (PDF) (CalViva Health)
- Help Patients Get the Right Behavioral Health Treatment (PDF) (Community Health Plan of Imperial Valley)
- Help Patients with ACEs Reduce Toxic Stress (PDF)
- Help Patients with ACEs Reduce Toxic Stress (PDF) (CalViva Health)
- Help Patients with ACEs Reduce Toxic Stress (PDF) (Community Health Plan of Imperial Valley)
- Homeless Sensitive Training Presentation (PDF)
- Homeless Sensitive Training Presentation (PDF)
- HPV Provider Resources
I
- Improve CAHPS ® Results and Patient Experience (PDF)
- Improve CAHPS ® Results and Patient Experience (PDF) (CalViva Health)
- Improve CAHPS ® Results and Patient Experience (PDF) (Community Health Plan of Imperial Valley)
- Improve Health Outcomes (PDF)
- Improve Health Outcomes (PDF) (CalViva Health)
- Improve Patient Experience and Quality of Care (PDF)
- Improve Patient Experience and Quality of Care (PDF) (CalViva Health)
- Improve your Patient's Experience with Timely Access to Care (PDF) (CalViva Health)
- Improve your Patient's Experience with Timely Access to Care (PDF) (Community Health Plan of Imperial Valley)
- Improve your Patient's Experience with Timely Access to Care (PDF)
- Introducing Mahmee – Wraparound Pregnancy & Postpartum Care (PDF)
- Introducing Mahmee – Wraparound Pregnancy & Postpartum Care (PDF) (CalViva Health)
- Introducing Mahmee – Wraparound Pregnancy & Postpartum Care (PDF) (Community Health Plan of Imperial Valley)
J
K
L
M
N
O
P
- Programs That Help Support Better Health Outcomes (PDF) (Northern California)
- Programs That Help Support Better Health Outcomes (PDF) (Central California)
- Programs That Help Support Better Health Outcomes (PDF) (Southern California)
- Proven Strategies Help Shorten Talks about Vaccines (PDF)
Q
- Quality Patient Transportation = Positive Health Outcomes (PDF)
- Quality Patient Transportation = Positive Health Outcomes (PDF) (CalViva Health)
- Quality Patient Transportation = Positive Health Outcomes (PDF) (Community Health Plan of Imperial Valley)
R
S
- Save Time Navigating the Provider Portal (PDF)
- Save Time Navigating the Provider Portal (PDF) (CalViva Health)
- Save Time Navigating the Provider Portal (PDF) (Community Health Plan of Imperial Valley)
T
- Timeliness of Prenatal Care (PDF) (Los Angeles County only)
- Timely Access to Care Training (PDF)
- Tips for Completing the New Member IHA (PDF)
- Tips for Completing the New Member IHA (PDF) (CalViva Health)
- Tips for Completing the New Member IHA (PDF) (Community Health Plan of Imperial Valley)
U
V
W
- Watch New Online Training About Clinical Care Metrics and Patient Experience (PDF)
- Watch New Online Training About Clinical Care Metrics and Patient Experience (PDF) (CalViva Health)
- Watch New Online Training About Clinical Care Metrics and Patient Experience (PDF) (Community Health Plan of Imperial Valley)
X
Y
- Your CalViva Health Coverage is Important - Don't Lose It (PDF) (CalViva Health)
- Your CalViva Health Coverage is Important - Don't Lose It (PDF) (CalViva Health)
- Your CalViva Health Coverage is Important - Don't Lose It (PDF) (CalViva Health)
- Your Health Net Med-Cal Coverage is Important - Don't Lose It (PDF) (English)
- Your Health Net Med-Cal Coverage is Important - Don't Lose It (PDF) (Spanish)
- Your Patients Can Get a Ride to Their COVID-19 Vaccine (PDF)
- Your Patients Can Get a Ride to Their COVID-19 Vaccine (PDF) (CalViva Health)