Education, Training and Other Resources
Microlearnings
The microlearnings below are designed to provide a broad overview of the topic. They are offered on demand, and may be accessed via any mobile smart device. Registration may be required. Once you’ve selected a course, select Register Now to proceed with registering. Refer to these video instructions for help with registration and navigating UMU, which is the platform used for the delivery of these microlearnings. Please note, continuing education credits are not available for these courses.
- Antidepressant Medication Management and Antipsychotic Medication Adherence: Optimizing the AMM and SAA HEDIS® Measures
- Cultural Competency Part 1: An Overview of Cultural Humility
- Cultural Competency Part 2: Working with Immigrant and Refugee Populations
- Enhancing Member Experience with Behavioral Health Care Services: Experience of Care and Health Outcomes (ECHO) Survey
- Follow-Up Care After a Hospital or Emergency Department Visit for Mental Illness: Optimizing the FUH and FUM HEDIS® Measures
- Follow-Up for Children Prescribed Medication for ADHD and the Use of Psychosocial Care for Child/Adolescents Prescribed Antipsychotic Medications HEDIS® Measures
- Initiation and Engagement, Follow-Up After Emergency Department or High Intensity Care for Substance Use Disorders: Optimizing the IET, FUA, and FUI HEDIS® Measures
- Introduction to Empathy (adapted from Centene Advanced Behavioral Health)
- OARS: A Motivational Interviewing Technique for Active Listening
- Psychotropic Medications (adapted from Centene Advanced Behavioral Health)
- Strategies to Improve Cardiovascular, Diabetes, and Metabolic Monitoring: APM, SSD, SMC, and SMD HEDIS® Measures
- Access Interpretation Services 24/7 at No Cost (PDF)
- Access Interpretation Services 24/7 at No Cost (PDF) (CalViva Health)
- Access the Electronic Provider Library For Important Information in Real Time (PDF)
- Avoid Processing Delays for Prior Authorization Requests with These Guidelines (PDF)
- Avoid Processing Delays for Prior Authorization Requests with These Guidelines (PDF) (CalViva Health)
- COVID-19 Vaccination Incentive for Medi-Cal Members (PDF) and FAQs (PDF)
- COVID-19 Vaccination Incentive for Medi-Cal Members (PDF) and FAQs (PDF) (CalViva)
- COVID-19 Member Flyer: Get a Gift Card When You Share Your Vaccination Status (PDF)
- COVID-19 Member Flyer: Get a Gift Card When You Share Your Vaccination Status (PDF) (Calviva Health)
- Find CalAIM Resources, Trainings and Tools in One Central Place (PDF)
- Find CalAIM Resources, Trainings and Tools in One Central Place (PDF) (CalViva Health)
- Find COVID-19 Information and Tools in One Location (PDF)
- Find Local Resources Your Patients Need (PDF)
- Find Local Resources Your Patients Need (PDF) (CalViva Health)
- Hazel Health Gets a $3 Million Grant to Expand Footprint in California (PDF)
- Help Patients Get the Right Behavioral Health Treatment through MHN (PDF)
- Help Patients Get the Right Behavioral Health Treatment through MHN (PDF) (CalViva Health)
- Homeless Sensitive Training Presentation (PDF)
- HPV Provider Resources
- Improve CAHPS® Results and Patient Experience (PDF)
- Improve CAHPS® Results and Patient Experience (PDF) (CalVva Health)
- Improve Health Outcomes (PDF)
- Improve Health Outcomes (PDF) (CalViva Health)
- Improve Patient Experience and Quality of Care (PDF)
- Improve Patient Experience and Quality of Care (PDF) (CalViva Health)
- Improve your Patients' Experience with Timely Access (PDF) (CalViva Health)
- Improve your Patients' Experience with Timely Access (PDF)
- Infant Nutrition Provider Guide (PDF)
- Infant Nutrition Provider Guide (PDF) (CalViva Health)
- Programs That Help Support Better Health Outcomes (PDF) (Northern California)
- Programs That Help Support Better Health Outcomes (PDF) (Central California)
- Programs That Help Support Better Health Outcomes (PDF) (Southern California)
- Proven Strategies Help Shorten Talks about Vaccines (PDF)
- Save Time Navigating the Provider Portal (PDF)
- Save Time Navigating the Provider Portal (PDF) (CalViva Health)
- Share Patient Information to Help Improve Outcomes (PDF)
- Share Patient Information to Help Improve Outcomes (PDF) (CalViva Health)
- Statin Therapy for Patients with Cardiovascular Disease (PDF)
- Statin Therapy for Patients with Cardiovascular Disease (PDF) (CalViva Health)
- Support Depression Screening and Follow-Up (PDF) (CalViva Health)
- Support Depression Screening and Follow-Up (PDF)
- Timeliness of Prenatal Care (PDF) (Los Angeles County only)
- Timely Access to Care Training (PDF)
- Tips for Completing the New Member IHA (PDF) (CalViva Health)
- Tips for Completing the New Member IHA (PDF)
- Your CalViva Health Coverage is Important - Don't Lose It (PDF) (English) (CalViva Health)
- Your CalViva Health Coverage is Important - Don't Lose It (PDF) (Hmong) (CalViva Health)
- Your CalViva Health Coverage is Important - Don't Lose It (PDF) (Spanish) (CalViva Health)
- Your Health Net Med-Cal Coverage is Important - Don't Lose It (PDF) (English)
- Your Health Net Med-Cal Coverage is Important - Don't Lose It (PDF) (Spanish)
- Your Patients Can Get a Ride to Their COVID-19 Vaccine (PDF)
- Your Patients Can Get a Ride to Their COVID-19 Vaccine (PDF) (CalViva Health)