Education, Training and Other Resources
Microlearnings
The microlearnings below are designed to provide a broad overview of the topic. They are offered on demand, and may be accessed via any mobile smart device. Registration may be required. Once you’ve selected a course, select Register Now to proceed with registering. Refer to these video instructions for help with registration and navigating UMU, which is the platform used for the delivery of these microlearnings. Please note, continuing education credits are not available for these courses.
- Antidepressant Medication Management and Antipsychotic Medication Adherence: Optimizing the AMM and SAA HEDIS® Measures
- Cultural Competency Part 1: An Overview of Cultural Humility
- Cultural Competency Part 2: Working with Immigrant and Refugee Populations
- Enhancing Member Experience with Behavioral Health Care Services: Experience of Care and Health Outcomes (ECHO) Survey
- Follow-Up Care After a Hospital or Emergency Department Visit for Mental Illness: Optimizing the FUH and FUM HEDIS® Measures
- Follow-Up for Children Prescribed Medication for ADHD and the Use of Psychosocial Care for Child/Adolescents Prescribed Antipsychotic Medications HEDIS® Measures
- Initiation and Engagement, Follow-Up After Emergency Department or High Intensity Care for Substance Use Disorders: Optimizing the IET, FUA, and FUI HEDIS® Measures
- Introduction to Empathy (adapted from Centene Advanced Behavioral Health)
- OARS: A Motivational Interviewing Technique for Active Listening
- Psychotropic Medications (adapted from Centene Advanced Behavioral Health)
- Strategies to Improve Cardiovascular, Diabetes, and Metabolic Monitoring: APM, SSD, SMC, and SMD HEDIS® Measures
- Be Aware of Opioid Potentiator Medications (PDF)
- Be Aware of Opioid Potentiator Medications (PDF) (CalViva Health)
- Blood Pressure Control for Patients With Diabetes (PDF)
- Blood Pressure Control for Patients With Diabetes (PDF) (CalViva Health)
- Breast Cancer Screening (PDF)
- Breast Cancer Screening (PDF) (CalViva Health)
- Cervical Cancer Screening (PDF)
- Cervical Cancer Screening (PDF) (CalViva Health)
- Child and Adolescent Well-Care Visits (PDF) (CalViva Health)
- Child and Adolescent Well-Care Visits (PDF)
- Childhood Immunization Status (PDF) (CalViva Health)
- Childhood Immunization Status (PDF)
- Chlamydia Screening (CHL) (PDF)
- Chlamydia Screening (CHL) (PDF) (CalViva Health)
- Controlling Blood Pressure (PDF)
- Controlling Blood Pressure (PDF) (CalViva Health)
- COVID-19 Vaccination Incentive for Medi-Cal Members (PDF) and FAQs (PDF)
- COVID-19 Vaccination Incentive for Medi-Cal Members (PDF) and FAQs (PDF) (CalViva)
- COVID-19 Member Flyer: Get a Gift Card When You Share Your Vaccination Status (PDF)
- COVID-19 Member Flyer: Get a Gift Card When You Share Your Vaccination Status (PDF) (Calviva Health)
- Find CalAIM Resources, Trainings and Tools in One Central Place (PDF)
- Find CalAIM Resources, Trainings and Tools in One Central Place (PDF) (CalViva Health)
- Find COVID-19 Information and Tools in One Location (PDF)
- Find Local Resources Your Patients Need (PDF)
- Find Local Resources Your Patients Need (PDF) (CalViva Health)
- Hazel Health Gets a $3 Million Grant to Expand Footprint in California (PDF)
- HEDIS Incentive Crosswalk (PDF) (Calviva Health)
- HEDIS Incentive Crosswalk (PDF)
- HEDIS Provider Pocket Guide (PDF)
- HEDIS Provider Pocket Guide (PDF) (CalViva Health)
- HEDIS Quick Reference Guide (PDF)
- HEDIS Quick Reference Guide (PDF) (CalViva Health)
- Help Members Learn Where to Get the Care they Need (PDF)
- Help Patients Get the Right Behavioral Health Treatment through MHN (PDF)
- Help Patients Get the Right Behavioral Health Treatment through MHN (PDF) (CalViva Health)
- Hemoglobin A1c Control for Patients With Diabetes (PDF)
- Hemoglobin A1c Control for Patients With Diabetes (PDF) (CalViva Health)
- Homeless Sensitive Training Presentation (PDF)
- HPV Provider Resources
- Immunization for Adolescents (IMA) (PDF) (CalViva Health)
- Immunization for Adolescents (IMA) (PDF)
- Improve Access to Care for Your Patients through Telehealth (PDF)
- Improve Access to Care for Your Patients through Telehealth (PDF) (CalViva Health)
- Improve CAHPS® Results and Patient Experience (PDF)
- Improve CAHPS® Results and Patient Experience (PDF) (CalVva Health)
- Improve Health Outcomes (PDF)
- Improve Health Outcomes (PDF) (CalViva Health)
- Improve Patient Experience and Quality of Care (PDF)
- Improve Patient Experience and Quality of Care (PDF) (CalViva Health)
- Improve your Patients' Experience with Timely Access (PDF) (CalViva Health)
- Improve your Patients' Experience with Timely Access (PDF)
- Infant Nutrition Provider Guide (PDF)
- Infant Nutrition Provider Guide (PDF) (CalViva Health)
- Learn How to Address Medical Needs for Patients with SPMI (PDF)
- Learn How to Address Medical Needs for Patients with SPMI (PDF) CalViva Health
- Learn How to Improve Your HEDIS Rates for Children Prescribed ADHD Medication (PDF)
- Learn How to Improve Your HEDIS Rates for Children Prescribed ADHD Medication (PDF) (CalViva Health)
- Learn How to Improve Your HEDIS Rates for IET (PDF)
- Learn More About Anxiety and Treatment Options to Improve Health Outcomes (PDF)
- Learn More About Anxiety and Treatment Options to Improve Health Outcomes (PDF) (CalViva Health)
- Population Health Management Programs for Providers and Members (PDF)
- Postpartum Care (PDF) (Los Angeles County)
- Programs That Help Support Better Health Outcomes (PDF) (Northern California)
- Programs That Help Support Better Health Outcomes (PDF) (Central California)
- Programs That Help Support Better Health Outcomes (PDF) (Southern California)
- Proven Strategies Help Shorten Talks about Vaccines (PDF)
- Save Time Navigating the Provider Portal (PDF)
- Save Time Navigating the Provider Portal (PDF) (CalViva Health)
- Share Patient Information to Help Improve Outcomes (PDF)
- Share Patient Information to Help Improve Outcomes (PDF) (CalViva Health)
- Start with Primary Care to Manage High-Risk Opioid Use (PDF)
- Start with Primary Care to Manage High-Risk Opioid Use (PDF) (CalViva Health)
- Statin Therapy for Patients with Cardiovascular Disease (PDF)
- Statin Therapy for Patients with Cardiovascular Disease (PDF) (CalViva Health)
- Support Depression Screening and Follow-Up (PDF) (CalViva Health)
- Support Depression Screening and Follow-Up (PDF)
- Support Members Who Had an Emergency Department Visit for Behavioral Health (PDF)
- Support Members Who Had an Emergency Department Visit for Behavioral Health (PDF) (CalViva Health)
- Timeliness of Prenatal Care (PDF) (Los Angeles County only)
- Timely Access to Care Training (PDF)
- Tips for Childhood Blood Lead Level Screenings (PDF)
- Tips for Childhood Blood Lead Level Screenings (PDF) (CalViva Health)
- Tips for Completing the New Member IHA (PDF) (CalViva Health)
- Tips for Completing the New Member IHA (PDF)
- Watch New Online Training About Clinical Care Metrics and Patient Experience (PDF)
- Watch New Online Training About Clinical Care Metrics and Patient Experience (PDF) (CalViva Health)
- Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents (WCC) (PDF) (CalViva Health)
- Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents (WCC) (PDF)