Urgent Care

Provider Type

  • Physicians
  • Participating Physician Groups (PPG)
  • Hospitals
  • Ancillary

Urgent care is required for those medical conditions that do not fit the definition of emergency, but require the member receive treatment within 48 hours (for Medi-Cal facility site review purposes, within 24 hours). Follow-up service for an urgent care medical condition requires prior authorization if treatment is rendered by a provider other than the primary care physician (PCP) or the on-call designee.