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Accessing Claims on the New Health Net Portal

Provider Type

  • Physicians
  • Participating Physician Groups (PPG)
    (does not apply to HSP)
  • Hospitals
  • Ancillary

To obtain step-by-step guidance on how to access the claims and more on Health Net's provider portal download the Save Time Navigating the Provider Portal (PDF) (WellCare by Health NetCalViva) booklet. 

  • Accessing member claims
  • Submitting professional claims
  • Submitting institutional claims
  • Viewing claims
  • View details of individual claims
  • Correct claims
  • Copy claims
  • Saved claims
  • Submitted claims
  • Batch claims
  • Viewing submitted batch claims
  • Payment history
  • Explanation of payment details
  • Downloading the explanation of payment
  • Claims audit tool
Last Updated: 11/17/2021