CalViva Health Education Program, Services and Resources
Provider Type
- Physicians
- Participating Physician Groups (PPG)
- Hospitals
- Ancillary
The following information applies to Fresno, Kings and Madera counties only.
The following interventions and resources are available at no cost to CalViva Health Medi-Cal members through self-referral or a referral from their primary care physician (PCP). Members and providers may obtain more information by contacting the toll-free CalViva Health Member Services Department. Members are directed to the appropriate service or resource based on their needs. Telephonic and website based services are available 24/7.
- Pregnancy Program - Pregnant members receive educational resources to help them achieve a successful pregnancy and healthy baby. Educational resources include materials on monitoring the baby's movement and handbooks on planning a healthy pregnancy and caring for your baby. High risk pregnancies receive additional case management services.
- Tobacco Cessation Program – Kick It California (formerly known as the California Smokers' Helpline is a no-cost, stop smoking and vaping program for members of all ages. This program can double one’s chance of quitting for good. Kick It California offers:
Telephonic quit coach
- Customized one-on-one coaching with a quit coach over the phone in 6 languages (English, Spanish, Cantonese, Mandarin, Korean and Vietnamese).
- Tailored quit plan to member’s unique circumstances.
- Available Monday–Friday, 7 a.m.–9 p.m., and Saturday 9 a.m.–5 p.m.
- To enroll, members may use an online web form, or call directly at 800-300-8086 (English) or 800-600-8191 (Spanish).
Automated Texting Program
- Receive helpful tips at critical points during your quit journey. Quit coaches respond to questions within one business day.
- Text “Quit Smoking” or “Quit Vaping” to 66819.
- Texto “Dejar de Fumar” o “No Vapear” al 66819.
Chat with a quit coach:
- Kickitca.org/chat
- Alternative option for both members and heath care providers.
- Platform allows members quick responses to inquiries such as available services free nicotine patch evaluation.
- Health care providers may use the chat to find answers to cessation-related questions.
- Available in English only, Monday–Friday, 7 a.m.–9 p.m., and Saturday 9 a.m.–5 p.m.
Mobile apps
- Kick It Quit Smoking/Vaping apps designed to help people quit smoking and vaping.
- Features tools such as personal log of smoking triggers, motivational reminders and links to helpful resources.
- Available for download on the App Store® and Google Play®.
- Visit Kick It California for more details.
- Diabetes Prevention Program - Eligible members ages 18 and older with prediabetes can participate in a year-long evidence-based, lifestyle change program. The program promotes and emphasizes weight loss through exercise, healthy eating and behavior modification. It is designed to assist Medi-Cal members in preventing or delaying the onset of type 2 diabetes.
- High Blood Pressure and Heart Health – Members have access to resources to guide them in lowering their blood pressure and having better heart health.
- Digital Health Education – Members have access to online and digital resources for health education through our Krames Staywell Health Library – Resource Library to help them learn about their health and how to stay healthy.
- Health and Medications– Easy access to more than 4,000 health sheets.
- Wellness and Lifestyles Improvements – We have a set of assessments and tools to help them.
- #MyStrength Program: Available in English and Spanish, members have access to an evidence-based, self-help resource to improve their mental health. It offers interactive, personalized modules that empower members to help manage their depression, anxiety, stress, substance use, pain, sleep problems and many other mental health conditions. This program is available at #MyStrength Program or through the myStrength mobile app. #
- Health Promotion Incentive Programs - Health Education partners with the Quality Improvement department to develop, implement and evaluate incentive programs to encourage members to receive health education and to access preventive health care services.
- Community Health Education Classes - Free classes are offered to members and the community. Classes are available in various languages. Topics vary by county and are determined by the community's needs.
- Community Health Fairs - CalViva Health participates in health fairs and community events to promote health awareness to members and the community. CalViva Health representatives provide, presentations, and/or health education materials at these events.
The following resources are available to members:
- Health Education Resources - Members or the parents of youth members may order health education materials on a wide range of topics, such as asthma, healthy eating, diabetes, immunizations, baby bottle-induced tooth decay, prenatal care, exercise and more. These materials are available in threshold languages.
- Health Education Programs and Services Flyer - This flyer contains information on all health education interventions offered to members and information on how to access them.
- Preventive Screening Guidelines - The guidelines are provided to inform members of health screening and immunization schedules for all ages. These are available in threshold languages. They are mailed to new members and are also available on www.CalvivaHealth.org.
- Member Newsletter - CalViva Health News is mailed to members regularly and covers various health topics and the most up-to-date information on health education interventions.
The following resources are available to providers:
- Pediatric and Adolescent Overweight Assessment and Management Guidelines - Adapted from the Child and Adolescent Obesity Provider Toolkit produced by the California Medical Association (CMA) Foundation, CalViva Health's Pediatric and Adolescent Overweight Management Guidelines (PDF) flip chart gives providers practical, point-of-care guidance on the prevention and treatment of overweight and obesity. Additionally, it outlines new requirements related to the use of World Health Organization (WHO) growth charts for children under age two
A number of resources are available via the Internet to help physicians calculate body mass index (BMI), determine percentiles and obtain additional information and tools regarding obesity in children and adults:
- www.cdc.gov/nccdphp/dnpa/bmi - The Centers for Disease Control and Prevention's (CDC's) National Center for Chronic Disease Prevention and Health Promotion BMI Web page includes a BMI calculator, information on BMI specific for children and teens and links to the CDC's growth charts and training modules
- www.cdc.gov/growthcharts - The CDC's website provides the downloadable BMI-for-age clinical growth charts
- https://www.nhlbi.nih.gov/health/educational/lose_wt/ - The National Heart, Lung, and Blood Institute offers healthy weight assessment tools and health professional resources.
- www.depts.washington.edu/growth - The online training modules developed by the CDC and the U.S. Health and Human Services Maternal and Child Health Bureau (MCHB) teach how to use and interpret the CDC growth charts.