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Coverage Explanation

Provider Type

  • Physicians and Practitioners
  • Participating Physician Groups (PPG)

The following information does not apply to Individual & Family Plans (IFP) members.

Chiropractic services for treatment of neuromusculosketetal disorders of the spine, neck and joints are a covered benefit, under the member's medical plan through the participating physician group (PPG) or as purchased by the employer group through American Specialty Health Plans, Inc. (ASH Plans). ASH Plans is a specialized health care service plan that provides and arranges for delivery of chiropractic services through a network of ASH Plans-participating chiropractors. A referral from the PPG or primary care physician (PCP) is not required. A member requesting chiropractic services should be referred to their employer group or the Health Net Member Services Department.

Coverage Criteria

Chiropractic services provided through a member's PPG are subject to the applicable copayment for either the specialist consultation or rehabilitation therapy, based on the diagnosis and procedure code. The member must adhere to referral and authorization protocol through their PPG and PCP and chiropractic services are subject to the medical benefits exclusions and limitations listed as in the Evidence of Coverage (EOC) or Certificate of Insurance (COI).The PPG is financially responsible through capitation, if the PPG has financial risk under the Division of Financial Responsibility (DOFR) for outpatient professional and/or rehabilitation services. X-ray services are covered when prescribed by a participating chiropractor and performed by the PPG's participating provider for verification of suspected tumors or fractures, not for routine care.

For plans with chiropractic coverage through ASH Plans, the member may self-refer to an ASH Plans-participating chiropractor located in California for an initial examination and development of a treatment plan. Subsequent visits are authorized by ASH Plans and the member is covered up to a maximum number of visits as stated in the Schedule of Benefits or the EOC. Additional services in subsequent visits may include:

  • Manipulations, adjustments, therapy, X-ray procedures, and laboratory tests in various combinations
  • Adjunctive therapy, as set forth in a treatment plan approved by ASH Plans, which may involve therapies such as hot packs, cold packs, electrical muscle stimulation, and other therapies

Medically Necessary Services

Medically necessary chiropractic care is covered through the member's medical benefit in the same manner as any other specialist care when determined medically appropriate for the member's condition and authorized by the provider. The applicable specialist copayment applies.

Providers can refer to the member's Schedule of Benefits and Evidence of Coverage (EOC) for additional information on copayments, benefit coverage, exclusions and limitations.

Exclusions and Limitations

Chiropractic care through the member's medical benefits is subject to the exclusions and limitations for medical benefits listed in the member's EOC or COI.

Services, laboratory tests and x-rays and other treatment not approved by ASH Plans and documented as medically/clinically necessary as appropriate or classified as experimental, and/or being in the research stage, as determined in accordance with professionally recognized standards of practice are not covered. If a member has a life-threatening or seriously debilitating condition and ASH Plans denies coverage based on the determination that the therapy is experimental, they may be able to request an independent medical review of ASH Plans’ determination. The member can contact ASH Plans for more information.

Services and supplies not covered under the chiropractic benefit include, but are not limited to, the following:

  • Anesthesia - Charges for anesthesia are not covered.
  • Diagnostic radiology - Coverage is limited to x-rays. No other diagnostic radiology (including magnetic resonance imaging or MRI) is covered.
  • Drugs - Prescription drugs and over-the-counter drugs are not covered.
  • Durable medical equipment - Durable medical equipment is not covered.
  • Educational programs - Educational programs, nonmedical self-care, self-help training and related diagnostic testing are not covered.
  • Experimental or investigational chiropractic services - Chiropractic care that is (a) investigatory; or (b) an unproven chiropractic service that does not meet generally accepted and professionally recognized standards of practice in the chiropractic provider community is not covered. ASH Plans will determine what will be considered experimental or investigational.
  • Hospital charges - Charges for hospital confinement and related services are not covered.
  • Hypnotherapy - Hypnotherapy, behavior training, sleep therapy and weight programs are not covered.
  • Non-contracted providers - Services or treatment rendered by chiropractors who do not contract with ASH Plans are not covered, except with regard to emergency chiropractic services or upon a referral by ASH Plans.
  • Nonchiropractic examinations - Examinations or treatments for conditions unrelated to musculoskeletal and related disorders are not covered. This means that physiotherapy not associated with spinal, muscle and joint manipulation, is not covered.
  • Out-of-state services - Services provided by a chiropractor practicing outside California are not covered, except with regard to emergency chiropractic services.
  • Services not within license - Services that are not within the scope of license of a licensed chiropractor in California.
  • Thermography - The diagnostic measuring and recording of body heat variations (thermography) are not covered.
  • Transportation costs - Transportation costs are not covered, including local ambulance charges.
  • Medically/clinically unnecessary services - Only chiropractic services that are necessary, appropriate, safe, effective and that are rendered in accordance with professionally recognized, valid, evidence-based standards of practice are covered.
  • Vitamins - Vitamins, minerals, nutritional supplements or other similar products, including when in combination with a prescription product, are not covered.

Chiropractic Appliances

The following information does not apply to Individual & Family Plans (IFP) members.

Coverage is limited to employer group plans that include chiropractic care through ASH Plans and may be subject to the maximum allowable amount as listed in the member's Evidence of Coverage (EOC) or Certificate of Insurance (COI). The following chiropractic appliances are covered when prescribed by a participating chiropractor and approved by ASH Plans:

  • Back support (thoracic)
  • Cervical collar
  • Cervical pillow
  • Elbow support
  • Heel lifts
  • Home traction units (cervical, lumbar)
  • Hot or cold packs
  • Lumbar cushion
  • Lumbar support and braces
  • Orthotics
  • Rib belts and supports
  • Ankle and knee braces
  • Wrist supports and braces

Management Programs

The following information does not apply to Individual & Family Plans (IFP) members.

ASH Plans provides the following management programs for plans with supplemental chiropractic coverage:

  • Provider management - manages the quality, competence and availability of network providers
  • Utilization management - eliminates overuse and ensures the quality of chiropractic care
  • Quality assurance management - identifies, evaluates and resolves problems that relate to access, continuity, quality of care, use, and cost of services
  • Data management - provides comprehensive methods of collecting, evaluating and reporting data
  • Administrative management - provides administrative services to all ASH Plans programs
Last Updated: 01/06/2026