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Billing Medicare/Medi-Cal Members Prohibited

Providers are prohibited from collecting Medicare Parts A and B deductibles, coinsurance or copayments from members enrolled in the qualified Medicare beneficiaries (QMB) program, which exempts members from Medicare cost-sharing liability. Providers can either accept the Health Net payment as payment in full or bill the state for applicable Medicare cost-sharing for members who are eligible for both Medicare and Medicaid.

This prohibition applies to all Medicare Advantage (MA) providers, not only those that accept Medicaid. In addition, balance billing restrictions apply regardless of whether the state Medicaid agency is liable to pay the full Medicare cost-sharing amounts.

For Dual Special Needs Plan (D-SNP) members, refer to the Crossover Billing Toolkit for Medicare Providers Serving People with Both Medicare and Medi-Cal published by Department of Health Care Services.

Last Updated: 01/30/2024