21-568 See What News is Online for July 2021
Date: 08/06/21
View the latest info that can help you do business with us
The table below outlines communications posted in the Provider Library in July 2021. The table includes the posting date, material number and title, type of notice, applicable audience and counties, and a summary of the communication.
Date posted | Number and title | Type of notice | Audience | Lines of business |
|---|---|---|---|---|
July 16, 2021 | 21-487m, Celebrate the Strength in Our Communities this BIPOC Mental Health Month | News & Announcements |
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Summary: Provides resources to providers who have patients that are part of the Black, Indigenous, and People of Color (BIPOC), or lesbian, gay, bisexual, transgender, and questioning (or queer) (LGBTQ) communities and struggle with mental health issues.
Date posted | Number and title | Type of notice | Audience | Lines of business |
|---|---|---|---|---|
July 16, 2021 | 21-489m, Celebrate the Strength in Our Communities this BIPOC Mental Health Month | News & Announcements |
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Summary: Provides resources to providers who have patients that are part of the Black, Indigenous, and People of Color (BIPOC), or lesbian, gay, bisexual, transgender, and questioning (or queer) (LGBTQ) communities and struggle with mental health issues.
Date posted | Number and title | Type of notice | Audience | Lines of business |
|---|---|---|---|---|
July 16, 2021 | 21-517m, Reminder: Submit Claims with Correct Coding to Avoid Rejections | News & Announcements |
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Summary: Informs providers on how Medi-Cal claims are processed when they contain both an NDC and a HCPCS code.
Date posted | Number and title | Type of notice | Audience | Lines of business |
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July 16, 2021 | 21-519m, Reminder: Submit Claims with Correct Coding to Avoid Rejections | News & Announcements |
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Summary: Informs providers on how Medi-Cal claims are processed when they contain both an NDC and a HCPCS code.
Date posted | Number and title | Type of notice | Audience | Lines of business |
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July 26, 2021 | 21-495m, Critical Action Needed to Comply with Decertification Notices | Regulatory |
(Long-term Care facilities) |
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Summary: Provides information about the requirements to notify the plan when a provider receives a decertification notice from the California Department of Public Health (CDPH) and the critical actions a provider must take to comply with the notice.
Date posted | Number and title | Type of notice | Audience | Lines of business |
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July 26, 2021 | 21-507m, Help Your Patients Manage Heart Disease, Stay Mentally Fit and More | News & Announcements |
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Summary: Help your patients lose weight, stop smoking and live healthier lives. You can refer patients to these no-cost health programs and use the resources to meet the California Department of Health Care Services (DHCS) Staying Healthy Assessments’ (SHA) requirements.
Date posted | Number and title | Type of notice | Audience | Lines of business |
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July 30, 2021 | News & Announcements |
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Summary: We will be conducting the annual provider appointment availability, after-hours and telephone access surveys starting in August and going through December 2021. Please use the appointment availability, after-hours and telephone access guidelines in the update to help you plan for the surveys.
Date posted | Number and title | Type of notice | Audience | Lines of business |
|---|---|---|---|---|
July 30, 2021 | News & Announcements |
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Summary: We will be conducting the annual provider appointment availability, after-hours and telephone access surveys starting in August and going through December 2021. Please use the appointment availability, after-hours and telephone access guidelines in the update to help you plan for the surveys.
Date posted | Number and title | Type of notice | Audience | Lines of business |
|---|---|---|---|---|
July 30, 2021 | 21-551m, Interoperability Connects You, Your Patients and Health Plans | News & Announcements |
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Summary: Provides an overview of interoperability and the three main rules providers need to focus on to support digital patient access to healthcare information
Date posted | Number and title | Type of notice | Audience | Lines of business |
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July 30, 2021 | 21-552m, Interoperability Connects You, Your Patients and Health Plans | News & Announcements |
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Summary: Developed to give providers an overview about interoperability and the three main rules providers need to focus on to support digital patient access to healthcare information
Additional information
If you have questions regarding the information contained in this update, contact the applicable Health Net Provider Services Center within 60 days at:
Line of Business | Telephone Number | Provider Portal | Email Address |
|---|---|---|---|
EnhancedCare PPO (IFP) | 1-844-463-8188 | ||
EnhancedCare PPO (SBG) | 1-844-463-8188 | provider_services@healthnet.com | |
Health Net Employer Group HMO, POS, HSP, PPO, & EPO | 1-800-641-7761 | provider_services@healthnet.com | |
IFP (CommunityCare HMO, PPO, PureCare HSP, PureCare One EPO) | 1-888-926-2164 | provider_services@healthnet.com | |
Medicare (individual) | 1-800-929-9224 | provider_services@healthnet.com | |
Medicare (employer group) | 1-800-929-9224 | provider_services@healthnet.com | |
Medi-Cal | 1-800-675-6110 | N/A | |
| Cal Mediconnect – Los Angeles County | 1-855-464-3571 | N/A | provider_services@healthnet.com |
| Cal Mediconnect – San Diego County | 1-855-464-3572 | N/A | provider_services@healthnet.com |