26-579 Prison Network Toll‑Free Number 877‑899‑0561 Discontinued

Date: 05/01/26

The toll free number is no longer available. Use the correct contact to avoid delays

Effective May 1, 2026, the Prison Health Care Provider Network’s (PHCPN) toll‑free number 877‑899‑0561 is no longer in service. The number will not be replaced by another phone number. Providers should discontinue use of this number for all inquiries.

How to contact the PHCPN going forward

PHCPN representatives are available to assist providers via email.

Providers may use this email address for assistance with:

• New provider information
• Provider directory questions
• Contract terms
• Rates and disputes

Please update your records accordingly to avoid delays in support.

Need help? Contact us

If you have questions regarding the information contained in this update, contact the PHCPN Provider Services Center by email.
 

This information applies to Physicians, Practitioners, Hospitals, and Ancillary Providers.