26-466m New Provider Resources for Commercial/Marketplace and Medicare Plans
Date: 04/17/26
Access training, tools and support to meet plan requirements
Online resources, training and tools are available to support new providers. These materials are supplemental and do not replace the requirements outlined in the provider operations manuals or your Provider Participation Agreement.
Provider training options
Training is available to support new provider onboarding and ongoing education.
- Online training: Available on demand.
- In‑person training: Available upon request.
- Physicians, practitioners and other providers may email Provider Relations to request an in‑person session.
Featured provider tools and guides
These tools and guides support best practices and help you and your staff better understand Plan products, processes and available member support resources:
- Quality Management Program and Resources
Information on how to access Quality Management Program materials and key topics that support quality care delivery. - Provider Access Guide: Availity and Health Net Provider Portals + Website
Step-by-step instructions for registering and accessing features by line of business on the Health Net and Availity Essentials™ provider portals. - No‑Cost Interpreter Services
Details on no-cost phone and onsite medical interpreter services for you and your patients. - Better Communication, Better Care: Provider Tools to Care for Diverse Populations
Resources and strategies to support effective communication and care for diverse patient populations. - Member Rights and Responsibilities
A summary of members’ rights and responsibilities. - Community Resource Guide
Helps providers and community partners find no‑cost or low‑cost social programs and services available to members by ZIP code.
How to access new provider resources
- Visit healthnet.com.
- Select Provider Training Webinars and Other Provider-Related Resources.
- Go to New Providers Onboarding Materials.
- Choose Commercial/Marketplace New Provider Resources or Medicare New Provider Resources.
Need help? Contact us
If you have questions regarding the information contained in this update, contact the Health Net Provider Services Center by email, by phone or through the Health Net provider portal. Behavioral health providers can call 844-966-0298.
This information applies to Physicians, Practitioners, Participating Physician Groups (PPGs), Hospitals, Ancillary Providers, and Behavioral Health Providers.