26-065m Essential Resources for Medi-Cal Providers
Date: 01/21/26
Access the latest Medi-Cal materials, training and support online
These resources supplement the Plan’s operations manuals and help you to understand and follow policies and procedures outlined in your Provider Participation Agreement.
Educational materials to keep you up to speed
The following tools and guides support compliance with Medi-Cal requirements and best practices:
- Medi-Cal Operations Guide (PDF) – A concise summary of the Medi-Cal managed care plan. It supplements the operations manuals found in the Provider Library at providerlibrary.healthnetcalifornia.com.
- Save Time Navigating the Provider Portal (PDF) – A brochure with step-by-step instructions for registering and managing your provider portal account.
- Your Central Hub for Quality Management Program and Resources (PDF) – A flyer explaining how to access Quality Management Program information and key topics that support quality care delivery.
- No-cost Interpreter Services (PDF) – A flyer with details on no-cost phone and onsite medical interpreter services for you and your patients.
- Better Communication, Better Care: Provider Tools to Care for Diverse Populations (PDF) – A toolkit with strategies and resources for serving and communicating with diverse patient populations.
- Medi-Cal Member Rights and Responsibilities (PDF) – A summary of member rights and responsibilities with the Plan and its providers.
How to access these materials
Visit Health Net and navigate to:
- Provider Training Webinars and Other Provider-Related Resources
- New Providers Onboarding Materials
- Community Health Plan of Imperial Valley Medi-Cal New Provider Resources.
Need assistance?
For questions about these resources, contact Community Health Plan of Imperial Valley at 833-236-4141. Behavioral health providers can call 844-966-0298.
This information applies to Physicians, practitioners, Participating Physician Groups (PPGs), Hospitals, Ancillary Providers, Community Supports (CS) Providers, Enhanced Care Management (ECM) Providers, and Behavioral Health Providers.
This information applies to Medi-Cal in Imperial County.