25-1024 Introducing the Improved Find a Provider Tool

Date: 09/25/25

Smarter searches. Fewer issues. Better access to care.

We’ve upgraded the Find a Provider experience to make it faster, easier, and more reliable for you and your patients.

What’s new?

• Faster, more intuitive search functionality.
• Fewer support issues and improved accuracy.
• Streamlined access to care for your patients.

Start using the new tool today:

• Visit: Provider portal > Find a Provider.
• Go to: Find a Provider.

Get trained in minutes

We’ve created a short video to help you and your staff get familiar with the tool’s features.

Choose how you'd like to watch:

• Visit: Operational, Administrative and Value-Added Provider Trainings and select “Find a Provider Training.”
• Go to: HNCA Find a Provider Training.

Need help?

• For questions or support, reach out to the appropriate contacts below:
  • Video training questions: Email Health Net Provider Relations.
  • Transition support: Call the applicable Health Net Provider Services Center at:
    • Individual & Employer Group Plans: 800-929-9224
    • Medicare Supplement Plans: 800-641-7761
    • Behavioral Health Providers: 844-966-0298

 

This information applies to Physicians, Participating Physician Groups (PPGs), Hospitals, Ancillary Providers, and Behavioral Health Providers.