24-920 Avoid Processing Delays for Prior Authorization Requests With These Guidelines
Date: 09/13/24
Improving the patient experience by helping members understand how the prior authorization(PA) process and timelines work when PA is needed.
This information applies to Physicians, Participating Physician Groups (PPGs), Hospitals, Ancillary Providers, Community Supports (CS) Providers, Enhanced Care Management (ECM) Providers, and Behavioral Health Providers.
For Medi-Cal, this information applies to Amador, Calaveras, Inyo, Los Angeles, Molina, Mono, Sacramento, San Joaquin, Stanislaus, Tulare and Tuolumne counties.