24-825 Let Us Know If You Offer Same-day Scheduling!
Date: 08/07/24
With advanced access, you can improve patient satisfaction and be compliant with PAAS standards
Have you heard the news? The Plan is launching an Advanced Access program that benefits both you and your patients!
Refer to the linked flyers for the applicable products and lines of business noted below for more information about Advanced Access and how it helps your practice:
- 24-241m – Ambetter HMO, Employer Group HMO, Medi-Cal (Amador, Calaveras, Inyo, Los Angeles, Mono, Sacramento, San Joaquin, Stanislaus, Tulare and Tuolumne counties)
- 24-242m – Medicare HMO (Wellcare By Health Net [Health Net])
Contact us
Do any of your primary care physicians (PCPs) offer same-day scheduling? Contact us by email to let us know.
You may not have to respond to PAAS
PCPs and other qualified primary care providers who become Qualified Advanced Access Providers with the Plan will automatically be compliant for urgent and non-urgent appointment standards for the Plan’s annual Provider Appointment Availability Survey (PAAS) for the next three years!
Additional information
If you have questions regarding the information contained in this update, contact the Health Net Provider Services Center by email, by phone or through the Health Net provider portal.
Line of business | Phone number | |
Ambetter from Health Net IFP Ambetter HMO | ||
Health Net Employer Group HMO & POS | ||
| Medicare (Individual & Employer Group) (Wellcare By Health Net) | ||
Medi-Cal (including CS and ECM providers) | N/A |
This information applies to Physicians and Participating Physician Groups (PPGs).
For Medi-Cal, this information applies to Amador, Calaveras, Inyo, Los Angeles, Mono, Sacramento, San Joaquin, Stanislaus, Tulare and Tuolumne counties.