24-824 Let Us Know If You Offer Same-day Scheduling!

Date: 08/07/24

With advanced access, you can improve patient satisfaction and be compliant with PAAS standards

Have you heard the news? The Plan is launching an Advanced Access program that benefits both you and your patients! Refer to the flyer 24-240m Improve Patient SatisfactionWith Advanced Access, for more information about advanced access and how it helps your practice.

Contact us

Do any of your primary care physicians (PCPs) offer same-day scheduling? Contact us by email to let us know.

You may not have to respond to PAAS

PCPs and other qualified primary care providers who become Qualified Advanced Access Providers with the Plan will automatically be compliant for urgent and non-urgent appointment standards for the Plan’s annual Provider Appointment Availability Survey (PAAS) for the next three years!

Additional information

Providers are encouraged to access the provider portal for real-time information, including eligibility verification, claims status, prior authorization status, plan summaries, and more.

If you have questions regarding the information contained in this update, contact CalViva Health at 888-893-1569.

This information applies to Physicians and Participating Physician Groups (PPGs).

This information applies to Medi-Cal in Fresno, Kings and Madera counties.