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24-417 New Claims Submission Information for Medi-Cal Behavioral Health Services

Date: 06/27/24

Use the appropriate address and payer ID to submit claims, based on the dates of service

Effective September 1, 2024, there will be a new claims submission address and payer ID for Medi-Cal behavioral health services. Behavioral health providers must submit Medi-Cal behavioral health services claims, based on the date of service, using the addresses and payer IDs listed below.

For claims with overlapping dates of service, providers must split the claim and submit two separate claims.

Medi-Cal Claims Addresses and Payer IDs

Date of Service Prior to
September 1, 2024

Date of Service On and After
September 1, 2024

Health Net Medi-Cal Claims
P.O. Box 14621
Lexington, KY 40512-4621

Payer ID: 22771

Claim status check
Phone: 800-444-4281

Health Net Medi-Cal Claims
P.O. Box 9020
Farmington, MO 63640-9020

Payer ID: 95567

Claim status check
Phone: 800-444-4281

Be sure to register for an account with Health Net

If you haven’t already, you must create an account with Health Net to access certain functions on the secure provider portal, such as eligibility and benefit checks, and claims status. If you do not have an account, go to provider portal and select Create New Account, then follow the prompts until registration is complete.

Additional information

Go to Administration of Behavioral Health Services Transition from MHN to Health Net for answers to the most frequently asked questions about this transition.

If you have questions regarding the information contained in this update, contact Behavioral Health Provider Services at 844-966-0298.

This information applies to Behavioral Health Providers.

This information applies to Medi-Cal in Imperial county.



Last Updated: 06/27/2024