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24-1189m Medical Policies - October 2024

Date: 11/12/24

Review the most recent changes to new and existing medical policies for procedures and services

The medical policies listed in this update were approved by Centene’s Corporate Clinical Policy Committee and/or Health Net’s Medical Advisory Council (MAC) for October 2024. For a complete description of the background, criteria, references, and coding implications for the medical policies, go to Health Net Medical Policies.

Purpose of medical policies

Medical policies offer guidelines to help determine medical necessity for certain procedures, equipment and services. They are not intended to give medical advice or tell providers how to practice. If required, providers must get prior authorization before services are given.

Medical policies vs. member contract

All services must be medically needed unless the member’s benefit plan coverage document states otherwise. That document defines member benefits in addition to eligibility requirements, and coverage exclusions and limits.

  • For Medi-Cal plans, appropriate coverage guidelines take precedence over these plan policies and must be applied first.
  • If legal or regulatory mandates apply, they may override medical policy.
  • If there are any conflicts between medical policy guidelines and related member benefits contract language, the benefits contract will apply.

 

Updated Policies

Policy number and name

Change

CP.MP.12 –

Vagus Nerve Stimulation

Corrected Criteria II.J. to read “essential tremor.”

 

Additional information

If you have questions regarding the information contained in this update, contact the Health Net Provider Services Center by email, by telephone or through the Health Net provider portal
Behavioral health providers can call 844-966-0298.

Line of business

Phone number

Email

Ambetter from Health Net IFP

Ambetter PPO

844-463-8188

email

Ambetter HMO

888-926-2164

email

Health Net Employer Group HMO, POS, & PPO

800-641-7761

email

Medi-Cal (including CS and ECM providers)

800-675-6110

N/A

 

This information applies to Physicians, Participating Physician Groups (PPGs), and Behavioral Health Providers.

For Medi-Cal, this information applies to Amador, Calaveras, Inyo, Los Angeles, Molina, Mono, Sacramento, San Joaquin, Stanislaus, Tulare and Tuolumne counties.



Last Updated: 11/12/2024