24-1150 Brief Survey: Do You Want Gender-Affirming Services to Display in Provider Directories
Date: 10/29/24
The survey has five questions and can be completed in less than 10 minutes
Effective February 14, 2025, the Department of Health Care Services requires health plans to include information within their provider directories that identifies which of their in-network providers have affirmed they offer and have provided gender-affirming services, and to list the gender-affirming services in their directories.
Health Net has launched a brief survey to complete the initial data collection of this important information.
Complete survey by November 8, 2024
Go to Health Net Gender-Affirming Services Survey to complete the survey. The survey should be completed by the physician and other providers and/or by the physician’s or other provider’s representative. Respond to the survey by indicating:
- Whether your office offers and has provided gender-affirming services.
- The gender-affirming service(s) that you provide.
- Whether or not you want this information displayed in the provider directories.
Gender-affirming services
Gender-affirming services include, but are not limited to:
- Feminizing mammoplasty
- Male chest reconstruction
- Mastectomy
- Gender-confirming facial surgery
- Hysterectomy
- Oophorectomy
- Penectomy, orchiectomy
- Feminizing genitoplasty
- Metoidioplasty
- Phalloplasty
- Scrotoplasty
- Voice masculinization or feminization
- Hormone therapy related to gender dysphoria or intersex conditions
- Gender-affirming gynecological care
- Voice therapy related to gender dysphoria or intersex conditions
Additional information
If you have questions regarding the information contained in this update, contact the Provider Services Center by email, by phone or through the provider portal.
Line of business | Phone number | |
Ambetter from Health Net IFP Ambetter PPO | ||
Ambetter HMO | ||
Health Net Employer Group HMO, POS, & PPO | ||
Medi-Cal (including CS and ECM providers) | N/A | |
Behavioral Health providers | N/A |
This information applies to Physicians, Participating Physician Groups (PPGs), Hospitals, Ancillary Providers, Community Supports (CS) Providers, Enhanced Care Management (ECM) Providers, and Behavioral Health Providers.
For Medi-Cal, this information applies to Amador, Calaveras, Inyo, Los Angeles, Mono, Sacramento, San Joaquin, Stanislaus, Tulare and Tuolumne counties.