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22-330m Direct and Easy Access to Specialty Care

Date: 04/19/22

This information applies to Physicians and Participating Physician Groups (PPGs).

For Medi-Cal, this information applies to Kern, Los Angeles, Riverside, Sacramento, San Bernardino, San Diego, San Joaquin, Stanislaus, and Tulare counties.

A no-cost resource to support Commercial and Medi-Cal members without a face-to-face visit

Primary care physicians (PCPs) can quickly connect with clinical experts from 30+ adult and pediatric specialists. With an eConsult (electronic consultation), PCPs can send questions, clinical information and supplementary tests/lab works to a specialist through secure digital dialogues. eConsults support PCPs with medical decision-making guidance to initiate patient care immediately.

There is no cost to use eConsults

eConsults are HIPAA-compliant electronic interactions and easy to implement. Benefits of eConsults include:

  • Enhances timely access to specialty care. PCPs receive consult notes from specialists within two business days.
  • Strengthens PCP-patient relationship.
  • Reduces unnecessary specialty care visits and duplicate tests.
  • Provides direct access to board certified and California-licensed experts from 30+ adult and pediatric specialties.

Resources

For details about how eConsult works, a list of specialties and how you can implement eConsult, refer to the No-Cost, Direct and Easy Access to Specialty Care Expertise flyer located in Education, Training and Other Materials section of the Provider Library.

Additional information

If you would like to learn more about how eConsult works or would like to have a presentation for your practice, contact Lilly Clements.



Last Updated: 04/19/2022