22-206m Improve Care for Members Who Need Skilled Nursing Services with Help from Rockport
Date: 03/10/22
This information applies to Physicians, Participating Physician Groups (PPGs) and Hospitals.
For Medi-Cal, this information applies to Kern, Los Angeles, Riverside, Sacramento, San Bernardino, San Diego, San Joaquin, Stanislaus, and Tulare counties.
Access Rockport facilities and case management services to ensure comprehensive care for members
Starting March 1, 2022, all Rockport skilled nursing facilities (SNFs) are transitioning from the patient driven payment model (PDPM) to episodic payment model (EPM). EPM will assist by:
- Reducing the length of stay.
- Ongoing engagement care coordination.
- Increasing quality of care so the member can go to the community and not be re-admitted back to the hospital.
- Decreasing out-of-pocket expense for the member.
Long-term care is not applicable to Rockport EPM.
Transition of all SNF is implemented in two phases
- Phase one, with 33 Los Angeles County SNF transitions, will be completed by March 1, 2022.
- Phase two, with the remainder of SNFs, will be completed by May 1, 2022.
The Rockport skilled nursing facility list is provided below.
Discharge planners for our shared risk participating physician groups and hospitals are encouraged to place in these facilities SNF members needing SNF admissions.
The Rockport hub is critical to your patients’ case management
Rockport has partnered with Management Network Services (MNS) to streamline referrals, admissions, and clinical services for Health Net members.
You can request referrals, authorizations, or update inquiries through the Rockport hub using the information provided below.
Fax: 855-274-9854
Email: healthnet@mnsnetwork.com
Referral EFax: Healthnetfaxes@mnsnetwork.com
Provider Name | Address | Phone |
|---|---|---|
Alhambra Healthcare & Wellness Centre, LP | 415 S Garfield Ave., Alhambra, CA 91801 | 626-2823151 |
Centinela Skilled Nursing & Wellness Centre West | 950 S Flower St., Inglewood, CA 90301 | 310-674-3216 |
Country Villa Bay Vista Healthcare Center | 5901 Downey Ave., Long Beach, CA 90805 | 562-634-4693 |
Country Villa Belmont Heights Healthcare Center | 1730 Grand Ave., Long Beach, CA 90804 | 562-597-8817 |
Country Villa Claremont Healthcare Center | 590 S. Indian Hill Blvd., Claremont, CA 91711 | 909-624-4511 |
Country Villa East Nursing Center | 2415 S. Western Ave., Los Angeles, CA 90018 | 323-734-1101 |
Country Villa Los Feliz Nursing Center | 3002 Rowena Ave., Los Angeles, CA 90039 | 323-666-1544 |
Country Villa Mar Vista Nursing Center | 3966 Marcasel Ave., Los Angeles, CA 90066 | 310-397-2372 |
Country Villa Pavilion Nursing Center | 5916 W. Pico Blvd., Los Angeles, CA 90036 | 323-939-3184 |
Country Villa South Nursing Center | 3515 Overland Ave., Los Angeles, CA 90034 | 310-839-5201 |
Country Villa Terrace Healthcare | 6070 W. Pico Blvd., Los Angeles, CA 90035 | 323-653-3980 |
Country Villa Westwood Convalescent Center | 12121 Santa Monica Blvd., Los Angeles, CA 90025 | 310-826-0821 |
Country Villa Wilshire Nursing Center | 855 N. Fairfax Ave., Los Angeles, CA 90046 | 323-653-1521 |
Driftwood Healthcare Center | 4109 Emerald St., Torrance, CA 90503 | 310-371-4628 |
El Rancho Vista Healthcare Center | 8925 Mines Ave., Pico Rivera, CA 90660 | 562-942-7019 |
Four Seasons Healthcare & Wellness Center | 5335 Laurel Canyon Blvd., Valley Village, CA 91607 | 818-985-1814 |
Hawthorne Healthcare & Wellness Centre | 11630 South Grevillea Ave., Hawthorne, CA 90250 | 310-679-9732 |
Highland Park Skilled Nursing & Wellness Centre | 5125 Monte Vista St., Los Angeles, CA 90042 | 323-254-6125 |
Ivy Creek Healthcare & Wellness Centre | 115 Bridge St., San Gabriel, CA 91775 | 626-289-4439 |
Lakewood Healthcare Center | 12023 S. Lakewood Blvd., Downey, CA 90242 | 562- 869-0978 |
Lawndale Healthcare & Wellness Centre | 15100 South Prairie Ave., Lawndale, CA 90260 | 310-679-3345 |
Maywood Healthcare & Wellness Centre | 6025 Pine Ave., Maywood, CA 90270 | 323-560-0720 |
Montecito Heights Healthcare & Wellness Centre | 4585 N. Figueroa St., Los Angeles, CA 90065 | 323-223-3441 |
Monterey Healthcare & Wellness Centre | 1267 San Gabriel Blvd., Rosemead, CA 91770 | 626- 280-3220 |
Norwalk Skilled Nursing & Wellness Centre | 11510 Imperial Hwy., Norwalk, CA 90650 | 562- 868-6791 |
Osage Healthcare & Wellness Centre | 1001 S. Osage Ave., Inglewood, CA 90301 | 310-674-3216 |
Park Avenue Healthcare & Wellness Center | 1550 North Park Ave., Pomona, CA 91768 | 909-623-0791 |
Pasadena Park Healthcare and Wellness Center | 2585 E. Washington Blvd., Pasadena, CA 91107 | 626-463-4105 |
Pine Grove Healthcare & Wellness Centre | 126 North San Gabriel Blvd., San Gabriel, CA 91775 | 626-285-3131 |
Skyline Healthcare Center | 3032 Rowena Ave., Los Angeles, CA 90039 | 323-665-1185 |
Verdugo Valley Skilled Nursing & Wellness Centre | 2635 Honolulu Ave., Montrose, CA 91020 | 818- 248-6856 |
Vernon Healthcare Center | 1037 West Vernon Ave., Los Angeles, CA 90037 | 323-232-4895 |
York Healthcare & Wellness Centre | 6071 York Blvd., Highland, CA 90042 | 323-254-3407 |
Provider Name | Address | County | Phone |
|---|---|---|---|
Alameda Healthcare & Wellness Center | 430 Willow St., Alameda, CA 94501 | Alameda | 510- 523-8857 |
Alta Vista Healthcare & Wellness Centre | 9020 Garfield Ave., Riverside, CA 92503 | Riverside | 951-688-8200 |
Amaya Springs Health Care Center | 8625 Lamar St., Spring Valley, CA 91977 | San Diego | 619-461-3222 |
Brighton Place - San Diego | 1350 Euclid Ave., San Diego, CA 92105 | San Diego | 619-263-2166 |
Brighton Place - Spring Valley | 9009 Campo Rd., Spring Valley, CA 91977 | San Diego | 619-460-2711 |
Burlingame Skilled Nursing | 1100 Trousdale Dr., Burlingame, CA 94010 | San Mateo | 650-692-9674 |
California Nursing & Rehabilitation Center | 2299 North Indian Canyon Dr., Palm Springs, CA 92262 | Riverside | 760-325-2937 |
Country Villa Hacienda Healthcare Center | 1311 E. Date St., San Bernardino, CA 92404 | San Bernardino | 909-882-3318 |
Country Villa Plaza Nursing Center | 1209 Hemlock Way, Santa Ana, CA 92707 | Orange | 714-546-1966 |
Cupertino Healthcare & Wellness Center | 22590 Voss Ave., Cupertino, CA 95014 | Santa Clara | 408-253-9034 |
Delta Nusring & Rehabilitation Center | 514 N. Bridge St., Visalia, CA 93291 | Tulare | 559-732-8614 |
Desert Springs Healthcare & Wellness Centre | 82262 Valencia Ave., Indio, CA 92201 | Riverside | 760-347-6000 |
Eureka Rehabilitation & Wellness Center | 2353 23rd St., Eureka, CA 95501 | Humboldt | 707-445-3261 |
Fortuna Rehabilitation & Wellness Center | 2321 Newburg Rd., Fortuna, CA 95540 | Humboldt | 707-725-4467 |
Granada Rehabilitation & Wellness Center | 2885 Harris St., Eureka, CA 95503 | Humboldt | 707-443-1627 |
Granite Hills Healthcare & Wellness Centre | 1340 E Madison Ave., El Cajon, CA 92021 | San Diego | 619-447-1020 |
Hayward Healthcare & Wellness Center | 1805 West St., Hayward, CA 94545 | Alameda | 510-783-4811 |
Healthcare Center of Bella Vista | 933 E. Deodar St., Ontario, CA 91764 | San Bernardino | 909-985-2731 |
Imperial Heights Healthcare & Wellness Centre | 320 Cattle Call Dr., Brawley, CA 92227 | Imperial | 760-344-5431 |
Kings Nursing & Rehabilitation Center | 851 Leslie Ln., Hanford, CA 93230 | Hanford | 559-582-4414 |
Kingston Healthcare Center, LLC | 329 N. Real Rd., Bakersfield, CA 93309 | Kern | 661-327-7107 |
Mesa Verde Post Acute Care Center | 661 Center St., Costa Mesa, CA 92627 | Orange | 949-548-5584 |
Novato Healthcare Center | 1565 Hill Rd., Novato, CA 94947 | Marin | 415-897-6161 |
Oakland Healthcare & Wellness Center | 3030 Webster St., Oakland, CA 94609 | Alameda | 510-250-8000 |
Orange Healthcare & Wellness Centre | 920 West La Veta St., Orange, CA 92868 | Orange | 714-633-3568 |
Princeton Manor Healthcare Center | 2124 57th Ave., Oakland, CA 94621 | Alameda | 510-261-2628 |
Riverside Convalescent Hospital | 375 Cohasset Rd., Chico, CA 95926 | Butte | 530-343-5595 |
Roseville Point Health & Wellness Center | 600 Sunrise Ave., Roseville, CA 95661 | Placer | 916-782-3131 |
San Jose Healthcare & Wellness Center | 75 N. 13th St., San Jose, CA 95112 | Santa Clara | 408-295-2665 |
San Pablo Healthcare & Wellness Center | 13328 San Pablo Ave., San Pablo, CA 94806 | Contra Costa | 510-235-3720 |
San Rafael Healthcare & Wellness Centre, LP | 1601 5th Ave., San Rafael, CA 94901 | Marin | 415-456-7170 |
Seaview Rehabilitation & Wellness Center | 6400 Purdue Dr., Eureka, CA 95503 | Humboldt | 707-443-5668 |
The Rehabilitation Center of Oakland | 210 40th Street Way, Oakland, CA 94611 | Alameda | 510-658-2041 |
The Rehabilitation Centre of Bakersfield | 2211 Mount Vernon Ave., Bakersfield, CA 93306 | Kern | 661-872-2121 |
Tulare Nursing & Rehabiltation Center | 680 E. Merritt Ave., Tulare, CA 93274 | Tulare | 559-686-8581 |
Windsor Chico Care Center | 188 Cohasset Ln., Chico, CA 95926 | Butte | 530-343-6084 |
Windsor Chico Creek Care and Rehabilitation | 587 Rio Lindo Ave., Chico, CA 95926 | Butte | 530-345-1306 |
Windsor Gardens Convalescent Center of Anaheim | 3415 W. Ball Rd., Anaheim, CA 92804 | Orange | 714-826-8950 |
Windsor Healthcare Center of Oakland | 2919 Fruitvale Ave., Oakland, CA 94602 | Alameda | 510-261-8564 |
Windsor Redding Care Center | 2490 Court St., Redding, CA 96001 | Shasta | 530-246-0600 |
Oxnard Manor Healthcare Center | 1400 W Gonzales Rd., Oxnard, CA 93036-3362 | Ventura | 805-983-0324 |
Additional information
Rockport services are available 24 hours a day, seven days a week at 800-949-2159, option 4.
- Business office hours are Monday – Friday, 8 a.m. to 8 p.m.
- The on-call system is available before and after business hours, including weekends and holidays (same telephone number).
If you have questions regarding the information contained in this update, contact Rockport at 844-789-2007. For all other questions, contact Health Net Provider Services Center within 60 days, by phone or through the Health Net provider website.