21-803 See What News is Online for October 2021
Date: 11/05/21
View the latest info that can help you do business with us
The table below outlines communications posted in the Provider Library in October 2021. The table includes the posting date, material number and title, type of notice, applicable audience and counties, and a summary of the communication.
Date posted | Number and title | Type of notice | Audience | Lines of business |
|---|---|---|---|---|
October 8, 2021 | 21-681m, Report Telehealth Information to Improve Access to Care | News & Announcements |
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Summary: Effective October 1, 2021, Health Net requires providers to report telehealth services. This update provides information about the requirements and how to report them.
Date posted | Number and title | Type of notice | Audience | Lines of business |
|---|---|---|---|---|
October 29, 2021 | 21-710m, HEDIS® Annual Medical Records Collection Begins December 1, 2021 | News & Announcements |
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Summary: This update notifies providers that randomly selected participating providers will be contacted for the HEDIS annual medical records collection beginning on December 1, 2021. It also advises that Datafied has been contracted to help collect these medical records.
Additional information
If you have questions regarding the information contained in this update, contact the applicable Health Net Provider Services Center within 60 days at:
Line of Business | Telephone Number | Provider Portal | Email Address |
|---|---|---|---|
EnhancedCare PPO (IFP) | 1-844-463-8188 | ||
EnhancedCare PPO (SBG) | 1-844-463-8188 | provider_services@healthnet.com | |
Health Net Employer Group HMO, POS, HSP, PPO, & EPO | 1-800-641-7761 | provider_services@healthnet.com | |
IFP (CommunityCare HMO, PPO, PureCare HSP, PureCare One EPO) | 1-888-926-2164 | provider_services@healthnet.com | |
Medicare (individual) | 1-800-929-9224 | provider_services@healthnet.com | |
Medicare (employer group) | 1-800-929-9224 | provider_services@healthnet.com | |
Medi-Cal | 1-800-675-6110 | N/A | |
| Cal Mediconnect – Los Angeles County | 1-855-464-3571 | N/A | provider_services@healthnet.com |
| Cal Mediconnect – San Diego County | 1-855-464-3572 | N/A | provider_services@healthnet.com |