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21-570 See What News is Online for July 2021

Date: 08/06/21

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The table below outlines communications posted in the Provider Library in July 2021. The table includes the posting date, material number and title, type of notice, applicable audience and counties, and a summary of the communication.

 

Date posted

Number and title

Type of notice

Audience

Lines of business

July 16, 2021

21-488m, Celebrate the Strength in Our Communities this BIPOC Mental Health Month

News & Announcements

  • Physicians
  • PPGs
  • Hospitals
  • Ancillary providers
  • Fresno
  • Kings
  • Madera

Summary:  Provides resources to providers who have patients that are part of the Black, Indigenous, and People of Color (BIPOC), or lesbian, gay, bisexual, transgender, and questioning (or queer) (LGBTQ) communities and struggle with mental health issues.

 

Date posted

Number and title

Type of notice

Audience

Lines of business

July 16, 2021

21-518m, Reminder: Submit Claims with Correct Coding to Avoid Rejections

News & Announcements

  • Physicians
  • PPGs
  • Hospitals
  • Ancillary providers
  • Fresno
  • Kings
  • Madera

Summary:  Informs providers on how Medi-Cal claims are processed when they contain both an NDC and a HCPCS code.

 

Date posted

Number and title

Type of notice

Audience

Lines of business

July 26, 2021

21-496m, Critical Action Needed to Comply with Decertification Notices

Regulatory

  • Ancillary providers 

(Long-term care facilities)

  • Fresno
  • Kings
  • Madera

Summary: Provides information about the requirements to notify the plan when a provider receives a decertification notice from the California Department of Public Health (CDPH) and the critical actions a provider must take to comply with the notice.

 

Date posted

Number and title

Type of notice

Audience

Lines of business

July 26, 2021

21-508m, Help Your Patients Manage Heart Disease, Stay Mentally Fit and More

News & Announcements

  • Physicians
  • PPGs
  • Hospitals
  • Ancillary providers
  • Fresno
  • Kings
  • Madera

Summary: Help your patients lose weight, stop smoking and live healthier lives. You can refer patients to these no-cost health programs and use the resources to meet the California Department of Health Care Services (DHCS) Staying Healthy Assessments’ (SHA) requirements.

 

Date posted

Number and title

Type of notice

Audience

Lines of business

July 30, 2021

21-544m, Get Ready for the 2021 Provider Appointment Availability, After-Hours and Telephone Access Surveys

News & Announcements

  • Physicians
  • PPGs
  • Ancillary providers
  • Fresno
  • Kings
  • Madera

Summary: We will be conducting the annual provider appointment availability, after-hours and telephone access surveys starting in August and going through December 2021. Please use the appointment availability, after-hours and telephone access guidelines in the update to help you plan for the surveys.   

 

 

Date posted

Number and title

Type of notice

Audience

Lines of business

July 30, 2021

21-554m, Interoperability Connects You, Your Patients and Health Plans

News & Announcements

  • Physicians
  • PPGs
  • Hospitals
  • Ancillary providers
  • Fresno
  • Kings
  • Madera

Summary: Provides an overview of interoperability and the three main rules providers need to focus on to support digital patient access to health care information

 

 

Date posted

Number and title

Type of notice

Audience

Lines of business

July 30, 2021

21-548m, Medi-Cal 2020 Provider Appointment Availability and After-Hours Access Survey Results

News & Announcements

  • Physicians
  • PPGs
  • Ancillary providers
  • Fresno
  • Kings
  • Madera

Summary: The 2020 Provider Appointment Availability and After-Hours Access Survey results are in. See how 2020 results compared to 2019 and guidelines to maintain access standards. The survey results are used to monitor provider compliance with timely access and after-hours regulations, and evaluate the effectiveness of the network to meet the needs and preferences of CalViva Health members.

 

Additional information

If you have questions regarding the information contained in this update, contact CalViva Health at 1-888-893-1569.



Last Updated: 08/06/2021