21-434 Move to New Provider Portal Delayed
Date: 06/17/21
This information applies to Physicians, Participating Physician Groups (PPGs), Hospitals, and Ancillary providers.
Continue to access the current provider portal for your post-login content until further notice
As previously communicated over the past month, we have been working diligently to stand up one provider portal that gives you access to more self-service tools and functions for all your needs.
At this time, we are experiencing technical issues with the new portal.
What you need to know
We have made the decision to delay the launch of the new provider portal at provider.healthnetcalifornia.com until we are certain everything you need on the new portal is working properly. Please continue to access the current provider portal for your post-login content.
We will let you know of the new date to start accessing your post-login content on the new provider portal. This will be once the issues are fixed so you can access portal functions without interruption.
We apologize for the delay and any inconvenience this presents for you.
Additional Information
If you have questions regarding the migration to the new portal, contact the Health Net Provider Services Center by county within 60 days, by telephone or through the Health Net provider website as listed below.
Line of Business | Telephone Number | Email Address |
|---|---|---|
Cal MediConnect – Los Angeles County | 1-855-464-3571 | |
Cal MediConnect – San Diego County | 1-855-464-3572 |