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21-430 Get Specialist Support with eConsult

Date: 06/21/21

This information applies to Primary Care Physicians

For Medi-Cal, this information applies to Kern, San Joaquin, Stanislaus, and Tulare counties.

eConsult is an extra resource connecting you with specialists to help your Medi-Cal patients without a face-to-face visit

You can get eConsult support for pain management, other physical health specialties and psychiatry for your patients.

An eConsult is where a primary care physician (PCP) electronically consults with a specialist about a patient instead of referring the patient for a face-to-face visit. Electronic transactions are HIPAA compliant. All specialists you consult with are board certified and California licensed. PCPs receive consult notes from specialists within two business days.

Getting started is easy and at no cost to you1 – No software/hardware or subscription needed

If you do not currently use an eConsult program, Health Net offers fast access through ConferMED, our contracted eConsult vendor. eConsult works with all electronic health records (EHRs).

Pain management resources

Refer to this reference sheet to see how ConferMED eConsults can help you manage patients who have chronic pain.

Additional information

If you have questions regarding the information contained in this update, contact the Health Net Medi-Cal Provider Services Center within 60 days at 800-675-6110.



Last Updated: 06/18/2021