21-421 Prior Authorization Extensions Ending
Date: 06/16/21
This information applies to Physicians, Participating Physician Groups (PPGs), Hospitals, and Ancillary providers.
On August 19, 2021, prior authorizations are valid three months after approval
During the COVID-19 pandemic, Health Net extended prior authorization (PA) requests from a three-month time span to a six-month time span. This allowed Health Net members the ability to schedule services when providers and facilities may have had limited capacities.
Starting August 19, 2021, all PAs will return to a three-month time span. We will continue to honor current PAs with the extended time until the expiration date.
Additional information
If you have questions regarding the information contained in this update, contact the Health Net Provider Services Center by email within 60 days, by telephone or through the Health Net provider website as listed below.
Line of Business | Telephone Number | Email Address |
|---|---|---|
Cal MediConnect – Los Angeles County | 1-855-464-3571 | |
Cal MediConnect – San Diego County | 1-855-464-3572 |