21-374 What You Should Know about the COVID-19 Vaccines
Date: 05/17/21
This information applies to Physicians, Participating Physician Groups (PPGs).
For Medi-Cal, this information applies to Kern, Los Angeles, Riverside, Sacramento, San Bernardino, San Diego, San Joaquin, Stanislaus, and Tulare counties.
Share this What You Should Know about the COVID-19 Vaccines (PDF) flyer with your patients to help answer questions and overcome vaccine hesitancy
When you talk with patients about getting a COVID-19 vaccine, you can hand them the attached flyer to help. The flyer answers common questions, such as:
- How do I get the COVID-19 vaccine?
- Are the COVID-19 vaccines safe and are all available vaccines effective?
- Should I get the vaccine if I have allergies or other medical conditions?
- What are the side effects?
Encourage patients to share the flyer with family, friends and their community. They can refer to it for answers to their questions and help on how to set up vaccination appointments.
Visit the COVID-19 Resource Center
Please go to the COVID-19 resource center. The website has information and tools in one location – frequently asked questions (FAQs), video resources, alerts, help for appointment scheduling, pharmacy and county resources, and much more.
Be sure to check the COVID-19 Resource Center often – the attached flyer will be available in color and in multiple languages in the near future.
Additional information
If you have questions regarding the information contained in this update, contact the applicable Health Net Provider Services Center within 60 days at:
Line of Business | Telephone Number | Provider Portal | Email Address |
|---|---|---|---|
EnhancedCare PPO (IFP) | 1-844-463-8188 | ||
EnhancedCare PPO (SBG) | 1-844-463-8188 | provider_services@healthnet.com | |
Health Net Employer Group HMO, POS, HSP, PPO, & EPO | 1-800-641-7761 | provider_services@healthnet.com | |
IFP (CommunityCare HMO, PPO, PureCare HSP, PureCare One EPO) | 1-888-926-2164 | provider_services@healthnet.com | |
Medicare (individual) | 1-800-929-9224 | provider_services@healthnet.com | |
Medicare (employer group) | 1-800-929-9224 | provider_services@healthnet.com | |
Medi-Cal | 1-800-675-6110 | N/A |