21-260 Changes to Teams and Processes That Make It Easier for You to Do Your Job
Date: 04/19/21
This information applies to Physicians & Participating Physician Groups (PPGs).
For Medi-Cal, this information applies to Kern, Los Angeles, Riverside, Sacramento, San Bernardino, San Diego, San Joaquin, Stanislaus, and Tulare counties.
Check out the spring 2021 issue of Provider Pulse – Health Net’s new provider newsletter
In the spring issue, learn how we’re working to help you and our shared members during the COVID-19 pandemic. You’ll also see how we’ve engaged your local communities through local, regional and statewide programs and supports.
Topics covered in this issue include:
- Improved scores on the 2020 Provider Satisfaction Survey
- Improved programs and processes for claims
- The Cozeva® platform
- We’ve waived an eligibility requirement for Medi-Cal provider incentives
- COVID-19 vaccine strategy, access and education information
- Health Net grants to clinics and community-based organizations to increase Medi-Cal enrollment
- Supporting providers and their communities during the pandemic
Stay tuned for more news to help you stay connected in the summer 2021 issue of Provider Pulse that will be released and available online in July.
Additional information
If you have questions regarding the information contained in this update, contact the applicable Health Net Provider Services Center within 60 days at:
Line of Business | Telephone Number | Provider Portal | Email Address |
|---|---|---|---|
EnhancedCare PPO (IFP) | 1-844-463-8188 | ||
IFP (CommunityCare HMO, PPO, PureCare HSP, PureCare One EPO) | 1-888-926-2164 | ||
Medi-Cal | 1-800-675-6110 | N/A |