News

21-158 Your Patients Can Get a Ride to Their COVID-19 Vaccine

Date: 03/01/21

This information applies to Physicians, Participating Physician Groups (PPGs), and Ancillary providers.

For Medi-Cal, this information applies to Kern, Los Angeles, Riverside, Sacramento, San Bernardino, San Diego, San Joaquin, Stanislaus, and Tulare counties.

How can members arrange a ride?
Refer to the chart below for transportation coverage by plan type and contact information for member’s to arrange a ride through ModivCare to and from a health care office or facility, hospital, or pharmacy.

Rides to and from mass public vaccination sites are not eligible.
Drivers are not able to wait with the member in line to get the vaccine.

Plan	Covered/Not covered	Contact number to arrange a ride
Medi-Cal	Covered	1-855-253-6863 (for reservations to and from appointments)
Medicare Advantage plans:¹ Amber I, Amber II and Amber II Premier Jade Gold Select Sapphire, Sapphire Premier and Sapphire Premier II Ruby Select	Covered	1-866-779-5165 (for reservations to appointments) 1-866-779-5229 (for reservations for return rides back from appointments)
HMO, EPO, POS, PPO and HSP	Not covered	N/A

Plan

Covered/Not covered

Contact number to arrange a ride

Medi-Cal

Covered

1-855-253-6863
(for reservations to and from appointments)

Medicare Advantage plans:¹

Amber I, Amber II and Amber II Premier
Jade
Gold Select
Sapphire, Sapphire Premier and Sapphire Premier II
Ruby Select

Covered

1-866-779-5165
(for reservations to appointments)
1-866-779-5229
(for reservations for return rides back from appointments)

HMO, EPO, POS, PPO and HSP

Not covered

N/A

¹Refer to member’s identification card for Medicare Advantage plans.

Return rides
Return rides for all reservations will be scheduled for one hour after the set appointment time for the vaccine. If the member is ready earlier or the appointment is taking longer than an hour, they will need to call ModivCare back to schedule a return ride.