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21-143m Improve Your Access and Availability

Date: 02/18/21

This information applies to Physicians, Participating Physician Groups (PPGs) and Ancillary providers.

For Medi-Cal, this information applies to Kern, Los Angeles, Riverside, Sacramento, San Bernardino, San Diego, San Joaquin, Stanislaus, and Tulare counties.

NO-COST WEBINARS! STAY UP TO DATE ON REQUIREMENTS AND BEST PRACTICES

Learn about access and availability requirements. Get tips on how to meet performance goals.

Register to attend one of the webinars for insight on ways to improve member satisfaction and survey outcomes.

Webinar topics

  • Overview of regulations on access and availability.
  • Annual monitoring and reporting for the:
    • Provider Appointment Availability Survey.
    • Provider After-Hours Survey.
    • Timely Access Monitoring Survey.
  • Resources to help meet your needs. 

Presented by

Access and Availability Unit and Provider Network Operations. 

Who should attend

  • Providers, office managers and provider office staff members.
  • Participating physician group (PPG) provider network administrators and PPG provider relations staff.

Date, time and registration links

Tuesday, March 23, 2021, Noon to 1 p.m. Pacific time

Wednesday, March 31, 2021, Noon to 1 p.m. Pacific time

Tuesday, June 15, 2021, Noon to 1 p.m. Pacific time 

Wednesday, June 23, 2021, Noon to 1 p.m. Pacific time

Tuesday, August 17, 2021, Noon to 1 p.m. Pacific time

Tuesday, September 28, 2021, Noon to 1 p.m. Pacific time

Wednesday, September 29, 2021, Noon to 1 p.m. Pacific time 

Tuesday, October 5, 2021, Noon to 1 p.m. Pacific time 

Tuesday, November 9, 2021, Noon to 1 p.m. Pacific time 

Thursday, November 18, 2021, Noon to 1 p.m. Pacific time 

Tuesday, December 7, 2021, Noon to 1 p.m. Pacific time 

Thursday, December 9, 2021, 3 to 4 p.m. Pacific time 

Thursday, December 16, 2021, Noon to 1 p.m. Pacific time 

Questions?

Email the Access and Availability Team.



Last Updated: 02/18/2021