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21-053 Stay Informed with News to Help Keep Your Patients Healthy

Date: 01/15/21

This information applies to Physicians and Participating Physician Groups (PPGs).

For Medi-Cal, this information applies to Kern, Los Angeles, Riverside, Sacramento, San Bernardino, San Diego, San Joaquin, Stanislaus, and Tulare counties.

Check out the winter 2021 issue of Provider Pulse - Health Net’s new provider newsletter

In this issue, read about changes to teams and processes that make it easier for you to do your job. You will also learn how we have engaged your local communities through local, regional and statewide programs and supports.

Topics covered in this issue include:

  • Improved programs and processes for claims and utilization management
  • Rewards for your commitment to better care
  • Heart Failure Management and Emergency Room (ER) Diversion Population Health Programs
  • Engaging the community: How to help patients in your community navigate coverage options, peer recognition award winners and good news about Star Ratings

Stay tuned for more news to help you stay connected in the spring 2021 issue that will be released and available online in April.

Go to the Provider Library

Use one of the following two options to access the newsletter in the Provider Library.

Option 1 – Log on to the provider website

If you are serving members enrolled in...

Go to...

Individual & Family Plan (IFP)

  1. provider.healthnetcalifornia.com > Select product type on the Home screen.
  2. Under Welcome, select Resources > Contractual > Go to the Provider Library.
  3. Select your applicable line of business, then select Provider Pulse Newsletter.

Medi-Cal

  1. provider.healthnet.com > Go to Working with
    Health Net
    > Contractual > Policy Library > Go to the Provider Library.
  2. Select your applicable line of business, then select Provider Pulse Newsletter.

Option 2 – Go directly to the Provider Library

select your applicable line of business > select Provider Pulse Newsletter.

Additional information

If you have questions regarding the information contained in this update, contact the applicable Health Net Provider Services Center within 60 days at:

Line of Business

Telephone Number

Provider Portal

Email Address

EnhancedCare PPO (IFP)

1-844-463-8188

provider.healthnetcalifornia.com

provider_services@healthnet.com

IFP (CommunityCare HMO, PPO, PureCare HSP, PureCare One EPO)

1-888-926-2164

provider.healthnetcalifornia.com

Medi-Cal

1-800-675-6110

provider.healthnet.com

N/A

 
 


Last Updated: 01/14/2021