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20-872 Improve Your Access and Availability

Date: 11/03/20

This information applies to Physicians, Participating Physician Groups (PPGs), and Ancillary providers.

This information applies to Medi-Cal in Fresno, Kings and Madera counties.

JOIN US ON DECEMBER 2, 3, 8 OR 9, 2020!

Learn about access and availability requirements. Get tips on how to meet performance goals.

Register to attend one of the webinars for insight on ways to improve member satisfaction and survey outcomes.

Webinar topics

  • Overview of regulations on access and availability
    • Annual monitoring and reporting for:
    • Provider Appointment Availability Survey
    • Provider After-Hours Survey
    • Timely Access Monitoring Survey
  • Resources to help meet your needs

Presented by

Access and Availability Unit and Provider Network Operations

Who should attend

  • Providers, office managers and provider office staff members
  • Participating physician group (PPG) provider network administrators and PPG provider relations staff

Date, time and registration links

Questions?

Email the Access and Availability Team.



Last Updated: 11/02/2020