20-810 Stay Informed with News to Help Keep Your Patients Healthy
Date: 10/14/20
This information applies to Physicians, Participating Physician Groups (PPGs).
For Medi-Cal, this information applies to Kern, Riverside, Sacramento, San Bernardino, San Diego, San Joaquin, Stanislaus, and Tulare counties.
Check out the fall 2020 issue of Provider Pulse – Health Net’s new provider newsletter
In this issue, read about changes to teams and processes that make it easier for you to do your job. You will also learn how we have engaged your local communities through local, regional and statewide programs and supports.
Topics covered in this issue include:
- Improved programs and processes for claims, utilization management and provider relations
- Asthma Population Health Program
- Health Net’s COVID-19 response: Telehealth support and funding, emergency response grants and community contributions
Stay tuned for more news to help you stay connected in the winter 2021 issue that will be released and available online in January.
Go to the Provider Library
Use one of the two options below to access the newsletter in the Provider Library.
Option 1 – Log on to the provider website
| If you are serving members enrolled in... | Go to... |
|---|---|
| Individual & Family Plan (IFP) |
|
| Medi-Cal |
|
Option 2 – Go directly to the Provider Library
- Go to the Health Net Provider Library > select your applicable line of business > select Provider Pulse Newsletter.
Additional information
If you have questions regarding the information contained in this update, contact the applicable Health Net Provider Services Center within 60 days at:
| Line of Business | Telephone Number | Provider Portal | Email Address |
|---|---|---|---|
| EnhancedCare PPO (IFP) | 1-844-463-8188 | Health Net California Provider Portal | provider_services@healthnet.com |
| EnhancedCare PPO (SBG) | 1-844-463-8188 | Health Net Provider Portal | provider_services@healthnet.com |
| Health Net Employer Group HMO, POS, HSP, PPO, & EPO | 1-800-641-7761 | Health Net Provider Portal | provider_services@healthnet.com |
| IFP (CommunityCare HMO, PPO, PureCare HSP, PureCare One EPO) | 1-888-926-2164 | Health Net California Provider Portal | provider_services@healthnet.com |
| Medicare (individual) | 1-800-929-9224 | Health Net California Provider Portal | provider_services@healthnet.com |
| Medicare (employer group) | 1-800-929-9224 | Health Net Provider Portal | provider_services@healthnet.com |
| Medi-Cal | 1-800-675-6110 | Health Net Provider Portal | N/A |