20-479 Use Health Net Preferred Providers Apria, Coram, E-Medical Supplies and LogistiCare
Date: 06/11/20
This information applies to Physicians, Participating Physician Groups (PPGs), Hospitals, and Ancillary providers.
This information applies to Medi-Cal in Fresno, Kings and Madera counties.
Members can take advantage of the better benefits when you refer them to these providers
The following providers are designated preferred providers for CalViva Health plan members:
- Coram® – for home infusion services
- LogistiCare – for non-emergency medical transportation services
When Health Net*, on behalf of CalViva Health, is financially responsible for services, physicians and participating physician groups (PPGs) must obtain those services from the above preferred providers to be covered. Payment for services not provided by the designated preferred provider is the financial responsibility of the requesting provider or facility.
For more information, please refer to Health Net’s provider operations manuals, available in the Provider Library.
Coram
Refer members to Coram for home infusion products and services. Coram is the preferred provider for CalViva Health plan members. Home infusion services include, but are not limited to:
- Aerosolized antibiotics
- Antibiotic, antiviral and antifungal therapies
- Anticoagulant therapy
- Hydration
- Immunoglobulin (IVIG) commercial only
- Infusion catheter care
- Inotropic therapy
- Iron binding therapy
- Pain management
- Steroid therapy
- Total parenteral nutrition (TPN)
LogistiCare
LogistiCare is the preferred provider for all covered, non-emergency medical transportation services for CalViva Health members.
Provider contact information
Line of business | Providers | Services | Contact information |
CalViva Health | Coram | Home infusion services | 1-877-307-1452 Fax: 1-877-307-1453 |
LogistiCare | Non-emergency medical transportation (NEMT)* Non-medical transportation (NMT)** | 1-855-253-6864 For reservation and “Where is My Ride” | |
LogistiCare | Home infusion services | 1-877-307-1452 Fax: 1-877-307-1453 |
*NEMT = Non-emergency medical transportation: gurneys, wheelchair vans and litter vans
**NMT = Non-medical transportation: rideshare, taxis, sedans and other types of public/private transport
Additional information
If you have questions regarding the information contained in this update, contact CalViva Health at 1-888-893-1569.