20-1000 See What News is Online for November 2020
Date: 12/07/20
View the latest info that can help you do business with us
Date posted | Number and title | Type of notice | Audience | Lines of business1 |
|---|---|---|---|---|
11/24/2020 | 20-956m Learn About Member Diversity, Cultures and Person-First Language | News & announcements |
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Summary: Stay informed on how culture affects the way patients manage their health. Refer to this update for a summary about the diversity of our members, using person-first language and asking patients to share about their botanical or alternative medicines to find out what they prefer to treat the whole person.
Date posted | Number and title | Type of notice | Audience | Lines of business1 |
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11/30/2020 | 20-977m Access Discounts on Power Height Adjustable Chairs and Tables | News & announcements |
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Summary: Special pricing is available for providers on adjustable height exam chairs and tables through Medical Accessibility LLC™ and Midmark Corporation™. This update gives a description about the exam equipment available and includes links to the flyers supplied by each vendor. Details about available features and contact information is included. The exam equipment complies with the Americans with Disabilities Act (ADA) accessibility requirements.
Date posted | Number and title | Type of notice | Audience | Lines of business1 |
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11/30/2020 | 20-980m Stay Informed on Quality Goals and Activities to Improve the Health of Members | News & announcements |
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Summary: See how clinical care and service measures have improved or declined from last year to this year. National benchmarks compare our results to identify areas of improvement on performance goals. Ongoing programs are also mentioned that help support our members to improve health outcomes.
Date posted | Number and title | Type of notice | Audience | Lines of business1 |
|---|---|---|---|---|
12/2/2020 | News & announcements |
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Summary: This communication informs providers of changes to the 2021 Medicare plan codes, service area changes and Part D Formulary. A plan code flyer is included for reference.
Additional information
If you have questions regarding the information contained in this update, contact the applicable Health Net Provider Services Center within 60 days at:
Line of Business | Telephone Number | Provider Portal | Email Address |
|---|---|---|---|
EnhancedCare PPO (IFP) | 1-844-463-8188 | ||
EnhancedCare PPO (SBG) | 1-844-463-8188 | provider_services@healthnet.com | |
Health Net Employer Group HMO, POS, HSP, PPO, & EPO | 1-800-641-7761 | provider_services@healthnet.com | |
IFP (CommunityCare HMO, PPO, PureCare HSP, PureCare One EPO) | 1-888-926-2164 | provider_services@healthnet.com | |
Medicare (individual) | 1-800-929-9224 | provider_services@healthnet.com | |
Medicare (employer group) | 1-800-929-9224 | provider_services@healthnet.com | |
Medi-Cal | 1-800-675-6110 | N/A |
1 Medi-Cal (all counties) indicates that the communication applies to Medi-Cal Kern, Los Angeles, Riverside, Sacramento, San Bernardino, San Diego, San Joaquin, Stanislaus, and Tulare counties.