A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z

Microlearnings

The microlearnings below are designed to provide a broad overview of the topic. They are offered on demand, and may be accessed via any mobile smart device. Registration may be required. Once you’ve selected a course, select Register Now to proceed with registering. Refer to these video instructions for help with registration and navigating UMU, which is the platform used for the delivery of these microlearnings. Please note, continuing education credits are not available for these courses.

• Antidepressant Medication Management and Antipsychotic Medication Adherence: Optimizing the AMM and SAA HEDIS® Measures
• Cultural Competency Part 1: An Overview of Cultural Humility
• Cultural Competency Part 2: Working with Immigrant and Refugee Populations
• Enhancing Member Experience with Behavioral Health Care Services: Experience of Care and Health Outcomes (ECHO) Survey
• Follow-Up Care After a Hospital or Emergency Department Visit for Mental Illness: Optimizing the FUH and FUM HEDIS® Measures
• Follow-Up for Children Prescribed Medication for ADHD and the Use of Psychosocial Care for Child/Adolescents Prescribed Antipsychotic Medications HEDIS® Measures 
• Initiation and Engagement, Follow-Up After Emergency Department or High Intensity Care for Substance Use Disorders: Optimizing the IET, FUA, and FUI HEDIS® Measures
• Introduction to Empathy (adapted from Centene Advanced Behavioral Health)
• OARS: A Motivational Interviewing Technique for Active Listening
• Psychotropic Medications (adapted from Centene Advanced Behavioral Health) 
• Strategies to Improve Cardiovascular, Diabetes, and Metabolic Monitoring: APM, SSD, SMC, and SMD HEDIS® Measures

A

B

• Be Aware of Opioid Potentiator Mediations (PDF)
• Breast Cancer Screening (PDF)   

C

• Colorectal Cancer Screening (PDF) 
• Comprehensive Diabetes Care (PDF) 
• Controlling Blood Pressure (PDF)

D

E

F

• Find COVID-19 Information and Tools in One Location (PDF) 
• Find Local Resources Your Patients Need (PDF)

G

H

• HEDIS Quick Reference Guide (PDF)
• Help Improve Outcomes with Medicare Diabetes Prevention Program (MDPP) (PDF) 
• Help Patients Get the Right Behavioral Health Treatment through MHN (PDF)

I

• Improve Access to Care for Your Patients through Telehealth (PDF) 
• Improve Patient Experience and Quality of Care (PDF)
• Improve your Patients' Experience with Timely Access (PDF) 

J

K

Keep Patients Healthy with Flu Vaccine Recommendations (PDF)  

L

• Learn How to Address Medical Needs for Patients with SPMI (PDF) 
• Learn How to Improve Your HEDIS Rates for IET (PDF)
• Learn How to Improve Your HEDIS Rates for Osteoporosis Management (PDF)
• Learn How to Improve Your HEDIS Rates for Osteoporosis Screening (PDF)
• Learn How to Improve Your HEDIS Rates for Transitions of Care Measure (PDF) 
• Learn More About Anxiety and Treatment Options to Improve Health Outcomes (PDF)

M

• Medicare HOS: Management of Fall Risk and Urinary Incontinence (PDF) 
• Medication Reconciliation Post-Discharge (MRP) (PDF)

N

O

P

Q

Quality Patient Transportation = Positive Health Outcomes (PDF)

R

S

• Save Time Navigating the Provider Portal (PDF) 
• Start with Primary Care to Manage High-Risk Opioid Use (PDF)
• Statin Therapy for Patients with Cardiovascular Disease (PDF) 
• Support Depression Screening and Follow-Up (PDF)
• Support Members Who Had an Emergency Department Visit for Behavioral Health (PDF) 

T

• Timely Access to Care Training (PDF)
• Tips for Completing the New Member IHA (PDF)

U

Update Your Demographic Information Online (PDF)

V

W

X

Y

Your Patients Can Get a Ride to Their COVID-19 Vaccine (PDF)

Z